Ethan Smythe
Student - North Carolina State University
3429 South Pointe Drive, Apex,NC
Summary
Detail-oriented professional with experience in guest service and operational efficiency in food and beverage settings. Leverages strong communication and problem-solving skills to enhance service delivery. Maintains high standards of cleanliness and teamwork while following regulatory protocols. Background in forecasting identifies opportunities for business success.
Overview
3
3
years of professional experience
1
1
Language
Work History
Food and Beverage Associate
Target
05.2025 - 09.2025
- Cleaning all food and beverage areas, including refrigerators, aisles and freezer for the safety of the products.
- Helped as an aiding associate if any cashiers or personal shoppers were needed.
- Monitored food quality and freshness throughout day.
- Efficiently handled customer complaints by swiftly addressing issues and offering appropriate resolutions to maintain loyalty among guests.
- Contributed layout ideas for seasonal events and promotions to attract more customers and increase sales.
- Handled customer complaints by promptly resolving issues to uphold guest loyalty.
- Making sure inventory is kept at an ideal amount, and stocking shelves if necessary.
- Assisted in offering ideas for layouts for seasonal events and items, as well as deals to encourage more customers and sales to rise.
- Monitored food quality and freshness throughout the day.
Cashier
Harris Teeter
08.2023 - 08.2024
- Greeted customers and quickly assessed their needs to enhance shopping experience.
- Cultivated customer relationships to foster loyalty and increase repeat visits.
- Operate register for transactions with excellent accuracy levels.
- Restocked merchandise and helped customers locate products.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and identified their needs to provide tailored assistance.
- Restocking merchandise and helping customers locate products.
- Responded promptly to requests for assistance, spills and customer inquiries.
Cashier
Koka Booth Amphitheater
11.2022 - 01.2023
- Operated concessions as a cashier, ensuring efficient service and customer satisfaction.
- Prepared food and drinks prior to shifts, contributing to smooth operations during busy periods.
- Cleaned and closed down the concession stand after shifts, maintaining a tidy and organized workspace.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Built relationships with customers to encourage repeat business.
- Helped prepare and make the food/drinks before the shift started.
- Helped clean up and close down the concession stand once the shift ended.
Education
Bachelor of Arts - History
Middle Creek High School
Raleigh, NC 05.2001 -
High School Diploma -
Middle Creek High School
Apex, NC06-2024
Skills
- Food safety
- Customer Satisfaction
- Time Management
- Organizational Skills
- Heavy Lifting
- Adaptable
- Dependable
- Communication
- Patient and Friendly
- Compassionate
Timeline
Food and Beverage Associate
Target
05.2025 - 09.2025
Cashier
Harris Teeter
08.2023 - 08.2024
Cashier
Koka Booth Amphitheater
11.2022 - 01.2023
Bachelor of Arts - History
Middle Creek High School
05.2001 -
High School Diploma -
Middle Creek High School