Ethan Staley
Beaverton,OR
Overview
3
3
years of professional experience
Work History
Case Manager
Teksystems contractor
05.2023 - 08.2024
- Processed and completed cases for COVID relief making assessment for approval or denial
- Processed and completed cases for MEDICAID, LIHEAP, LIHWAP, SNAP and Cash assistance programs
- Receiving inbound calls to customers to work through cases for processing
- Made outbound calls to customers to work through cases for processing
- Training other case workers in call procedures and case work processing
- Ensured program applicants are continuously updated regarding the status of their program application
- Obtained working knowledge of applicant needs and program eligibility criteria
- Performed program processes from start to finish and communicates those processes clearly to applicants
- Gathers applicant documentation and uploads to program system of record
ENGINEERING RECRUITER
ACTALENT
04.2021 - 03.2023
- Managed full life-cycle recruiting process including sourcing, interviewing, presenting candidates, negotiating offers, and finalizing hiring decision for the client organization
- Screened applicants and conducted necessary compliance requirements including reference checks with past employers to confirm accuracy of applicants’ resumes, skills tests, and more
- Submitted candidates to over 500 companies in the Portland area
- Scheduled interviews, followed up with candidates, and networked to obtain referrals for the future
- Managed anywhere from 20-50 contractors at any given time, while working in a very fast paced environment
- Performed functions, such as coach, hire, and dismiss all candidates and contractors
Education
Bachelor of Science - Human Physiology, Chemistry
University of Oregon
Eugene, OR03.2021
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Outbound Calls
- Inbound Calls
- Client interfacing
- Microsoft office including Excel, PowerPoint, and Word
Experiencewhilefulltimestudent
- Medical Scribe/Scribe Ambassador, Scribeamerica, 08/01/18, 05/31/20
- Service & Detailing departments, Mock Ford, 06/01/17, 09/30/17
- Porter, Chase Village Apartments, 06/01/16, 09/30/16
- Porter, Chase Village Apartments, 06/01/15, 09/30/15
Timeline
Case Manager
Teksystems contractor
05.2023 - 08.2024
ENGINEERING RECRUITER
ACTALENT
04.2021 - 03.2023
Bachelor of Science - Human Physiology, Chemistry
University of Oregon
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