Ethan Stevenson
Westfield
Summary
Adaptable and efficient FOH Team Member with a strong background in customer service and teamwork. Recognized for multitasking abilities and proactive problem-solving, ready to contribute to a positive guest experience and operational excellence.
Overview
1
1
year of professional experience
Work History
FOH Team Member
Chick-fil-A
Westfield, IN
05.2025 - 05.2026
- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated cash register accurately, processing transactions quickly and efficiently.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Ensured adherence to company policies while upholding high standards of quality and service.
- Established welcoming atmosphere by greeting each guest warmly.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Utilized point-of-sale systems effectively, accurately entering orders and processing payments with minimal errors.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
- Collaborated closely with other FOH Team Members during busy shifts to streamline workflow and serve guests more efficiently.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Education
High School Diploma -
Union Bible College
Westfield04-2027
Skills
- Cleanliness
- Salesmanship
- Greeting guests
- Professional appearance
- Building rapport
- Active listening
- Multitasking Abilities
- Teamwork and collaboration
Timeline
FOH Team Member
Chick-fil-A
05.2025 - 05.2026
High School Diploma -
Union Bible College