Ethan Turner

Operated and worked on heavy machinery, ran a crew, ran cranes, skid steer, and excavators.

• Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
• Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

• Responded quickly to emergency maintenance requests for timely on-call support.
• Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Reviewed technical documentation to complete equipment maintenance and repair.