Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ethan van Deutekom

O Fallon,MO

Summary

I am a driven manager with experience leading shift operations, enforcing policies, and supporting compliance. Strong in teamwork, resolving concerns, and improving process consistency. Focused on building accountability and delivering high-quality service. I enjoy learning new things and continuously improving to be the best I can.

Overview

6
6
years of professional experience

Work History

Manager Designate

Papa Johns
O'Fallon, MO
01.2021 - Current

The Manager Designate position is for someone working towards becoming a General Manager. The Manager Designate works under the General Manager to help develop the strengths to become a General Manager. The Manager Designate is responsible for shift management, following all company policies, upholding compliance with state and local laws along with upholding ethical business practices. The Manager Designate can execute this through being a team-oriented person, ability to take lead, making good quality decisions and instilling pride and accountability in those around them.

Through my Years I have:

  • Trained team members on order accuracy, customer service, and daily procedures.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Resolved customer concerns and service issues to protect satisfaction and retention.
  • Directed store operations to maintain food safety, quality, and service standards.
  • Led daily operations, aligning workflows with business priorities and service standards.
  • Developed staff through coaching, feedback, and performance expectations.
  • Managed scheduling, resources, and task assignments to support operational coverage.
  • Led daily operations, aligning staffing, workflows, and priorities with service expectations.
  • Improved process consistency by standardizing procedures and reinforcing accountability across teams.

Education

High School Diploma -

Fort Zumwalt West High School
O'Fallon, Missouri
05-2022

Skills

  • Operations management
  • Staff training and development
  • Team Leadership
  • Decision-making
  • Customer service
  • Conflict resolution
  • Time management
  • Positive mindset
  • Reliable
  • Willingness to Learn
  • Positive attitude

Timeline

Manager Designate

Papa Johns
01.2021 - Current

High School Diploma -

Fort Zumwalt West High School
Ethan van Deutekom