Ethan Wynne
1164 Crabtree Crossing Pkwy Morrisville,NC
Summary
Inside Sales Representative Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
12
12
years of professional experience
Work History
Mortgage Banking Officer
Rocket Mortgage
04.2022 - 03.2023
- Rocket Mortgage "Best of the Best Coin" Award Recipient
- Regularly made 30 to 70 sales calls per day
- Created and maintained an updated pipeline to drive new business
- Thoroughly documented all activity through SalesForce
- Exceeded sales goals for 11 months continuously through difficult market conditions (7% interest rates)
- Facilitated interactions between all parties to ensure a successful mortgage transaction
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Senior Design Project
VF Corp/ North Carolina State
08.2018 - 05.2019
- Managed a team to create a testing procedure for lateral heat movement through materials.
- Responsibilities included: Scheduling, managing timetables, budgeting, and led meetings to promote growth and progress
- Successfully led 4 projects within the allotted timeframe for completion
- Thoroughly documented all successes and failures to ensure that mistakes were not repeated.
- Maintained open communication by presenting regular updates on project status to customers.
Cart Service
Prestonwood Country Club
08.2011 - 08.2016
- Served high profile customers in a fast paced environment with excellence
- Developed and maintained long term client relationships
- Learned foundational interpersonal skills such as empathy and effective conflict resolution
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Education
Bachelor of Science - Medical Textiles
North Carolina State University
Raleigh, NC12.2024
Skills
- Highly motivated self starter
- Thrives in fast paced environments
- Excellent verbal and written skills
- Proficient with SalesForce
- Excellent time management skills
- Comfortable with the sales process and overcoming objections
- Able to work both independently as well as on a team
- Values constructive criticism and growth opportunities
Timeline
Mortgage Banking Officer
Rocket Mortgage
04.2022 - 03.2023
Senior Design Project
VF Corp/ North Carolina State
08.2018 - 05.2019
Cart Service
Prestonwood Country Club
08.2011 - 08.2016
Bachelor of Science - Medical Textiles
North Carolina State University
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