Ethan Yu
Hotel Winters
Salinas,CA
6
years of professional experience
Dedicated professional with a strong background in customer service. Experienced with handling customer interactions and resolving issues promptly. Brings exceptional work ethic and effective communication, consistently enhancing customer satisfaction and team efficiency.
Work History
Bell Person/Valet
2 Years 11 Months- Provided exceptional guest service by promptly assisting with luggage and transportation needs.
- Maintained cleanliness and organization of lobby areas, enhancing overall guest experience.
- Coordinated with front desk staff to ensure timely room assignments for incoming guests.
- Assisted guests in navigating hotel amenities, promoting a welcoming atmosphere.
DoorDash Delivery Driver
3 Years 4 Months- Delivered food orders efficiently, ensuring timely service and customer satisfaction.
- Communicated effectively with customers regarding order updates and delivery status.
- Provided excellent customer service, resolving issues promptly to enhance user experience.
Education
Bachelor of Science - Human Development
Major in Human Development: Children and Families Across the Lifespan
Minor in Communications
High School Diploma
Skills
Customer service
Customer relations
Time management
Microsoft Excel
Computer Proficiency
Client interaction
Reliable and punctual
Strong work ethic
Team player mentality
Timeline
Bell Person/Valet
Hotel Winters
09.2023 - 08.2026Read More
DoorDash Delivery Driver
DoorDash
05.2020 - 09.2023Read More
University of California, Davis
Bachelor of Science from Human Development
Read More
Salinas High School
High School Diploma
Read More