Summary
Overview
Work History
Education
Skills
Timeline
Generic

ETHAR Al Ghazzawi

Fargo

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at Baymont Hotel as a Dining Room Manager. Successfully enhanced customer satisfaction through efficient service and effective complaint resolution. Committed to teamwork and collaboration, fostering a culture of excellence while training new hires to uphold high standards.

Overview

9
9
years of professional experience

Work History

RA

Ecumen Evergreens Of Fargo
10.2024 - Current

Supports residents with daily living activities and personal care, helps maintain a safe and comfortable environment, provides emotional support, and engages in activities with residents.

Front Desk Agent

Fair Hills Resort
07.2017 - 10.2018

Dining Room Manger

Baymont Hotel
01.2016 - 04.2017
  • Enhanced customer satisfaction by ensuring timely and efficient service in the dining room.
  • Resolved guest complaints promptly and professionally, turning potentially negative experiences into positive ones.
  • Greeted guests, sat at tables and brought orders to assist front of house staff.
  • Trained new hires on restaurant policies, procedures, and best practices, fostering a culture of excellence within the team.

Education

AAS - Human Resources

Minnesota State Community And Technical College
Moorhead, MN

Diploma - Accounting

Minnesota State Community And Technical College
Detroit Lakes, MN
12-2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

RA

Ecumen Evergreens Of Fargo
10.2024 - Current

Front Desk Agent

Fair Hills Resort
07.2017 - 10.2018

Dining Room Manger

Baymont Hotel
01.2016 - 04.2017

AAS - Human Resources

Minnesota State Community And Technical College

Diploma - Accounting

Minnesota State Community And Technical College
ETHAR Al Ghazzawi