Ethel Graham
Summary
Dynamic and customer-focused professional with extensive experience as a Cashier Team Lead at Ross Dress for Less. Proven ability in payment handling and team training, enhancing performance and customer satisfaction. Recognized for a friendly demeanor and adaptability, consistently delivering exceptional service while efficiently managing cash drawers and inventory.
Overview
2026
2026
years of professional experience
Work History
Carhop
Sonic
11.2024 - 03.2025
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
Store Associate
Ross Dress for Less
07.2023 - 05.2024
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Quickly and accurately counted drawers at start and end of each shift.
- Restocked and organized merchandise in front lanes.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Drive-Thru Cashier
Whataburger
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Balanced cash drawer at beginning and close of shift.
Education
Graduate Certificate - Medical Assistant
The College of Health Care Professions
TX12-2023
High School Diploma -
Sharyland Pioneer High School
Mission, TX05-2020
Skills
- Payment handling
- Order bagging
- Menu design
- Supply restocking
- POS systems
- Flexible schedule
- Friendly and outgoing
Timeline
Carhop
Sonic
11.2024 - 03.2025
Store Associate
Ross Dress for Less
07.2023 - 05.2024
Drive-Thru Cashier
Whataburger
Graduate Certificate - Medical Assistant
The College of Health Care Professions
High School Diploma -
Sharyland Pioneer High School
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