Summary
Overview
Work History
Education
Skills
Awards
Volunteer Work
Timeline
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Etnik Peci

Jersey City,NJ

Summary

Dynamic and results-oriented professional with extensive experience in the hospitality industry, notably at Liberty Prime Steakhouse. Excelled in upselling techniques, boosting sales by 20%, and adept at conflict resolution, ensuring customer satisfaction. Demonstrates exceptional leadership and teamwork skills, fostering a collaborative environment. Proven track record of enhancing dining experiences through meticulous attention to detail and superior communication abilities.

Overview

4
4
years of professional experience

Work History

Server

Liberty Prime Steakhouse
Jersey City, NJ
05.2023 - Current
  • Excellent Communication: Proven ability to interact effectively with customers, team members, and management in fast-paced environments.
  • Upselling & Sales: Ability to increase revenue through upselling menu items and promoting special offers.

Server

Empire Steakhouse
Manhattan, NY
08.2022 - 03.2023
  • Teamwork and Collaboration: Experience working in diverse teams and ensuring smooth operations between front and back-of-house staff.
  • Attention to Detail: Ensuring accuracy in order taking, food delivery, and customer service, maintaining a high level of quality and satisfaction.

Server

Union Hall
Hoboken, NJ
01.2022 - 08.2022
  • Conflict Resolution: Skilled in resolving customer issues and ensuring satisfaction in high-pressure situations
  • Problem Solving & Decision Making: Handling unexpected situations and making quick, effective decisions to maintain customer satisfaction and business flow

Server

Yacht Club
Edgewater, NJ
05.2021 - 11.2021
  • Multitasking: Managing numerous tasks simultaneously in a busy restaurant setting, from serving food to processing orders.

Supervisor

Krispy Kreme
Rutherford, NJ
06.2020 - 05.2021
  • Team Leadership: Supervised and mentored team members at Krispy Kreme, maintaining a productive and positive work environment.
  • Staff Training: Trained new employees, ensuring they were equipped with necessary skills to succeed in their roles.
  • Inventory & Stock Management: Experience with managing supplies, organizing restocks, and overseeing daily operations to ensure smooth functioning.

Education

Bachelor’s of Business Administration -

Felician Univeristy
Rutherford, NJ
05.2023

Associate Degree - Phycical Education

Essex County College
Newark, NJ
05.2020

Skills

  • Excellent Communication
  • Teamwork and Collaboration
  • Conflict Resolution
  • Attention to Detail
  • Upselling & Sales
  • Time Management
  • Multitasking
  • Leadership & Teamwork
  • Discipline & Time Management
  • Competitive Spirit
  • Strategic Thinking
  • Physical Fitness & Endurance

Awards

  • Season MVP, Kosovo League & Kosovo Cup Champion, Recognized as the most valuable player during the season, leading the team to top-tier performances in domestic competitions.
  • Final Four MVP & Champion, U14, U16, U18, MVP in the Kosovo Cup’s Final Four, securing championships across multiple age groups (2014, 2015, 2016).
  • MVP, U16 European Championship, 2015, Awarded Most Valuable Player for outstanding performance at the U16 European Championship, representing the Kosovo National Team.
  • All-Tournament Team, U18 European Championship, 2016, Named to the All-Tournament Team for the 2016 U18 European Championship, highlighting exceptional skills and leadership on the international stage.
  • CACC Champion, Men’s Basketball, 2021-2022, Contributed to the team’s success in the Central Atlantic Collegiate Conference (CACC) Championship during the 2021-2022 season at Felician University.
  • 2020 GSAC Player of the Year: Recognized as the best player in the Garden State Athletic Conference (GSAC), leading the team to victory.
  • GSAC Champions & Region 19 Champions: Key player in leading the team to conference and regional championships in 2020.
  • First Team All-GSAC & First Team All-Region: Earned top honors in both the GSAC and Region 19 for outstanding individual performance.

Volunteer Work


Coaching & Player Development

Basketball Skill Enhancement Coach, Felician University

  • Player Skill Development: Expertise in training players in fundamental basketball skills such as dribbling, shooting, passing, and defense.
  • Basketball IQ Coaching: Ability to improve players’ understanding of the game, including strategy, positioning, and decision-making.
  • Individualized Training Plans: Designing customized training regimens to meet the specific needs and strengths of individual players.
  • Progress Tracking & Evaluation: Tracking player progress and providing actionable feedback to facilitate continuous improvement.

Timeline

Server

Liberty Prime Steakhouse
05.2023 - Current

Server

Empire Steakhouse
08.2022 - 03.2023

Server

Union Hall
01.2022 - 08.2022

Server

Yacht Club
05.2021 - 11.2021

Supervisor

Krispy Kreme
06.2020 - 05.2021

Bachelor’s of Business Administration -

Felician Univeristy

Associate Degree - Phycical Education

Essex County College
Etnik Peci