Etsuko Raymond
Menifee,CA
Summary
Dynamic Care Manager Supervisor at Ohana Care Home with a proven track record in staff development and effective communication. Expert in creating individualized care plans and enhancing team skills, while proficient in technology and bilingual in English and Japanese. Committed to elevating care standards and operational efficiency.
Overview
15
15
years of professional experience
Work History
Care Manager Supervisor
Ohana Care Home
San Diego, CA
02.2020 - Current
- Supervised care team to ensure compliance with health regulations and quality standards.
- Developed and implemented individualized care plans based on residents' needs and preferences.
- Mentored staff in best practices for patient care and effective communication techniques.
- Coordinated training sessions to enhance team skills in caregiving and emergency response procedures.
- Create a shift schedule based on employee availability.
- Communicate and interact with residents family members and healthcare professionals.
- Managing inventory and food items necessary for the facility.
- Supervision of daily shift operations.
Store Manager
Daiso California LLC
Los Angeles, CA
10.2010 - 03.2023
- Led daily store operations, ensuring compliance with company policies and procedures.
- Developed staff training programs to enhance customer service skills and operational efficiency.
- Implemented visual merchandising strategies to improve product presentation and drive sales.
- Managed inventory control processes, optimizing stock levels to minimize waste.
- Creating employee shift schedule.
- New hiring procedures.
- Will complete the daily task assigned by headquarters.
Education
High School Diploma -
Ikuseiki Technical School
Yokohama Japan03-1991
Skills
- Staff development
- Delegation
- Technology proficiency
- Cultural history
Timeline
Care Manager Supervisor
Ohana Care Home
02.2020 - Current
Store Manager
Daiso California LLC
10.2010 - 03.2023
High School Diploma -
Ikuseiki Technical School