
Dynamic Care Manager Supervisor at LIFEPlan CCO NY with a proven track record in staff development and quality improvement. Expert in case assessments and service coordination, fostering strong interdisciplinary collaboration. Committed to enhancing client experiences through effective training and mentoring, ensuring compliance with state regulations while promoting independence and self-sufficiency.
Managed responsibilities of care management staff.
Secure compliance with established guidelines.
Conducted thorough quality assessments on EHR systems.
Conducted comprehensive training sessions.
Ensured compliance by auditing monthly records and Life Plans.
Bi-weekly supervision with care managers
Directed Medicaid service coordinators to ensure compliance with regulations.
Performed detailed evaluations to maintain standards.
Optimized processes to improve problem-solving efficiency.
Monitored and upheld compliance protocols.
Evaluated documentation and strategies.