Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Lenhart

Vernon

Summary

Dynamic Care Manager Supervisor at LIFEPlan CCO NY with a proven track record in staff development and quality improvement. Expert in case assessments and service coordination, fostering strong interdisciplinary collaboration. Committed to enhancing client experiences through effective training and mentoring, ensuring compliance with state regulations while promoting independence and self-sufficiency.

Overview

26
26
years of professional experience

Work History

Care Manager Supervisor

LIFEPlan CCO NY
07.2018 - Current

Managed responsibilities of care management staff.

Secure compliance with established guidelines.

Conducted thorough quality assessments on EHR systems.

Conducted comprehensive training sessions.

Ensured compliance by auditing monthly records and Life Plans.

Bi-weekly supervision with care managers

Senior Medicaid Service Coordinator

Upstate Caring Partners
10.2015 - 06.2018

Directed Medicaid service coordinators to ensure compliance with regulations.

Performed detailed evaluations to maintain standards.

Optimized processes to improve problem-solving efficiency.

Monitored and upheld compliance protocols.

Evaluated documentation and strategies.

Medicaid Service Coordinator

Upstate Caring Partners
02.2013 - 10.2015
  • Coordinated care plans for Medicaid recipients, maintaining adherence to state regulations.
  • Guided clients to efficiently access healthcare services and resources.
  • Conducted assessments to identify client needs and develop personalized support strategies.
  • Facilitated communication between clients, providers, and community organizations to enhance service delivery.
  • Collaborated with interdisciplinary teams to streamline processes and improve client experiences.
  • Documented case notes and maintained accurate records in electronic health record systems for compliance purposes.
  • Established strong relationships with community organizations to expand available resources for clients in need.
  • Maintained accurate documentation and records management, ensuring compliance with state regulations and guidelines.

Community Habilitation Specialist

Upstate Caring Partners
07.2012 - 02.2013
  • Developed individualized support plans to enhance community integration for clients.
  • Facilitated skill-building activities to promote independence and self-sufficiency.
  • Collaborated with multidisciplinary teams to assess client needs and progress.
  • Monitored client behavior and reported significant changes to care teams.

Residence Counselor

Upstate Caring Partners
03.2000 - 05.2012
  • Facilitated daily living skills training for residents to promote independence and
  • Monitored members behavior, providing support to address challenges and reinforce
  • Organized recreational activities to enhance social interaction and community involvement
  • Collaborated with multidisciplinary teams to ensure coordinated care for each resident, resulting in overall improved outcomes.

Education

Bachelor of Science - Sociology

SUNY Polytechnic Institute
Utica, NY
05.2012

Early Childhood Education

SUNY Cobleskill
Cobleskill, NY
05.2002

Skills

  • Staff development
  • Delegation
  • Technology proficiency
  • Cultural history
  • Quality improvement
  • Case assessments
  • Program management
  • Policy adherence
  • Service coordination
  • Client assessment
  • Patient & family support
  • Teamwork and collaboration
  • Time management
  • Attention to detail

Timeline

Care Manager Supervisor

LIFEPlan CCO NY
07.2018 - Current

Senior Medicaid Service Coordinator

Upstate Caring Partners
10.2015 - 06.2018

Medicaid Service Coordinator

Upstate Caring Partners
02.2013 - 10.2015

Community Habilitation Specialist

Upstate Caring Partners
07.2012 - 02.2013

Residence Counselor

Upstate Caring Partners
03.2000 - 05.2012

Bachelor of Science - Sociology

SUNY Polytechnic Institute

Early Childhood Education

SUNY Cobleskill