Etuati Sefo
Puyallup
Summary
Energetic and reliable individual with knack for teamwork and communication. Possesses comprehensive knowledge of safety regulations and aircraft ground operations, combined with skills in equipment handling and logistics. Committed to ensuring efficient and timely ground service operations to support overall flight schedules.
Developed skills in fast-paced, team-oriented environment, focusing on operational efficiency and safety compliance. Demonstrated ability to manage logistical tasks and coordinate effectively with peers and supervisors. Seeking to transition into new field, leveraging transferable skills in problem-solving and equipment handling.
Professional in aviation ground services, bringing valuable hands-on experience in aircraft handling and turnaround processes. Proven track record of supporting team efforts and ensuring timely and safe operations. Reliable and adaptable, known for effectively managing dynamic operational needs and collaborating with team members.
Experienced aviation professional prepared for this role with strong focus on operational efficiency and safety. Skilled in handling cargo, guiding aircraft, and executing ground service protocols. Valued team player known for reliability and adaptability in dynamic environments. Proficient in communication, problem-solving, and maintaining compliance with industry standards.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Horizon Air
SeaTac, WA
02.2025 - Current
- Operated ground support equipment to ensure timely aircraft departures.
- Coordinated baggage loading and unloading procedures for efficiency and safety.
- Maintained accurate inventory of cargo and passenger luggage on flights.
- Communicated with flight crews to streamline ground operations and minimize delays.
- Conducted pre-flight inspections of equipment to uphold safety standards.
- Assisted in training new team members on operational protocols and safety measures.
- Implemented best practices for handling special cargo, ensuring compliance with regulations.
- Collaborated with maintenance teams to report equipment issues promptly for resolution.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
Payroll
Vailu’u and Sons
Pavaia’i, American Samoa
06.2024 - 09.2024
- Payroll, inputting hours for employees, making sure hours are being mouthed into payroll that employees are being paid according, printing out paychecks.
Package Handler
FedEx
South San Francisco, CA
10.2022 - 11.2022
- Load and offload packages, Sorting mail and organizing packages.
- Seasonal
Education
High School Diploma -
Fa’asao Marist high school
Puapua, Western District, American Samoa06.2022
Skills
- Detail oriented
- Dependable and responsible
- Freight handling
- Organizational Skills
- Data Entry
- Human Resource
- Load Delivery Trucks
- Sort packages
- Passenger assistance
- Heavy lifting
- Aircraft marshalling
- Problem-solving
- Safety procedures
- Customer service
Accomplishments
- Promoted after just 1 year of hire date due to outstanding job performance.
LANGUAGES
Fluent in Samoan & English
Timeline
Ramp Agent
Horizon Air
02.2025 - Current
Payroll
Vailu’u and Sons
06.2024 - 09.2024
Package Handler
FedEx
10.2022 - 11.2022
High School Diploma -
Fa’asao Marist high school
AWARDS
Honorable Aumua Amata, member of the United States Congress, Certificate of special recognition with high Honors from Fa’asao Marist High School., High School Diploma