Financial Boosting's - Investments and Trading
ETUWATE TOROCA
DIRECTOR & OPERATIONS MANAGER
Santa Rosa,CA
Summary
Hardworking business partner owning 40% of Bulafiji Caregiving Agency LLC (BCA). Very zealous about running the full operation of the business and elevating company profile with target market. Background includes extensive home care aide and caregiving experience. Innovative, driven with strong technical know-how and steering visions for the company.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Director & Operations Manager
Bulafiji Caregiving Agency LLC
Santa Rosa, CA
06.2017 - Current
- Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Reached conformity with product quality specifications by suggesting corrective actions.
- Developed processes and procedures for Home Care Aides and HCO standards.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Directed staff and managed annual capital budget.
- Worked with Office Admins to arrange schedules based on Home Care requirements and available resources.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Senior Home Care Aide
Senior Helpers - Napa & Wine County
Santa Rosa, CA
03.2014 - 06.2017
- Assisted Clients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Followed nutritional plans to prepare optimal meals.
- Checked vital signs on daily basis and contacted supervisor regarding client health concerns or behavioral changes.
- Remained alert to problems or health issues of clients and competently responded.
- Administered medications to client and remained vigilant for negative side effects.
- Developed rapport to create safe and trusting environment for care.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Encouraged client to participate in safe physical activity to help boost mood and improve overall wellness.
Driver/Equipment Operator
FTS International Services
East Pittsburgh, PA
05.2012 - 02.2014
- Used forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites and organized according to need.
- Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
- Maintained and cleaned equipment after each job and inspected.
- Completed diligent equipment inspections, repairs and maintenance actions to prolong life of each piece of machinery.
- Drove vehicles to and from work sites and maintained clean driving record.
- Erected structural components, poured concrete and completed other construction-related tasks.
- Placed tools and job site machinery in locked areas and secured location at end of each shift.
Personal Home Care Aide
Independent Contractors
Santa Rosa, CA
08.2010 - 04.2012
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Used wheelchairs and hoyer equipment to assist with patient ambulation in room, hallways and bathroom.
- Kept accurate records of patients' care, condition and progress.
- Completed dusting, washing dishes, laundry and vacuuming for patients.
Education
Home Care & Home Health Modules
RELIAS LEARNING & DEVELOPMENT
Santa Rosa, CA 06.2021 - 08.2022
Medium-to-Heavy Vehicle And Truck Technology
Jose G Campos Truck Driving Training
East Pittsburgh, PA 04.2012 - 05.2012
High School Diploma -
Richmond High School, Kadavu, Fiji
Fiji 01.1976 - 11.1976
Skills
Operations management
Staff Management
Business administration
Project Management
Accomplishments
- Established a state registered Home Care Organization - Bulafiji Caregiving Agency LLC (BCA).
- Established Kadavu Inc, group and Investments
- Class A License - Truck Driving
- Former Government worker in Fiji serving both in the Fiji Military and Fiji Post Office Services.
Affiliations
- Home Care Organization Association America
- Home Care Services Bureau
- Sonoma County Department of Health Services
- Kadavu Inc.
- Montgomery Uniting Methodist Church - Fijian Community
Additional Information
- Over 12 years of Home Aide & Caregiving experience
- Over two years of professional driving experience
- Clean DMV records
Interests
Health & Wellness
Assisting the Pacific Island Community
Timeline
Home Care & Home Health Modules
RELIAS LEARNING & DEVELOPMENT
06.2021 - 08.2022
Director & Operations Manager
Bulafiji Caregiving Agency LLC
06.2017 - Current
Senior Home Care Aide
Senior Helpers - Napa & Wine County
03.2014 - 06.2017
Driver/Equipment Operator
FTS International Services
05.2012 - 02.2014
Medium-to-Heavy Vehicle And Truck Technology
Jose G Campos Truck Driving Training
04.2012 - 05.2012
Personal Home Care Aide
Independent Contractors
08.2010 - 04.2012
High School Diploma -
Richmond High School, Kadavu, Fiji
01.1976 - 11.1976