Accomplished in enhancing patient care and satisfaction at Mease Countryside Hospital, I leveraged skills in patient observation and de-escalation techniques to improve healthcare delivery. My expertise in CPR and behavior management, alongside training new technicians, significantly boosted efficiency and safety, establishing a supportive environment for both patients and staff. Mental health professional with solid track record in patient care and therapeutic support. Skilled in crisis intervention, patient assessment, and developing personalized care plans. Strong focus on team collaboration and adaptable to changing needs. Dependable with deep understanding of mental health conditions and effective communication techniques.