Summary
Overview
Work History
Education
Skills
Qualificationscertifications
Certification
Languages
Timeline
Generic

EUDALDO ORAMA

Randolph,USA

Summary

Utilization of my professional knowledge and experience in the Information Technology field; strive towards advancement and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Network Engineer / Information Technology Specialist III

Inaharbor
01.2023 - Current
  • Manage user Id’s , groups and password resets using Active Directory
  • First point of contact for pc related issues for Corporation
  • Cisco Connect VPN software installs, configurations and upgrades
  • Microsoft Bitlocker Encryption
  • Office 365
  • Provide support for Executives and Remote users
  • Direct contact with vendors for warranty related issues
  • Laptop and desktop repairs including hardware replacements and OS rebuilds using Microsoft Endpoint Configuration Manager (MECM)
  • Configure and Maintain Network access to Cell Data using Multiple Mobile Device Apps
  • Network troubleshooting
  • Purebred, Ivanti Mobile Iron, Ivanti Email +, PIV-D Manager
  • Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
  • Boosted system availability by conducting regular maintenance tasks, including firmware updates and hardware replacements.
  • Managed, tracked, and coordinated problem resolution and escalation processes.
  • Managed vendor relationships to negotiate contracts, procure equipment, and receive timely technical support when needed.

Network Engineer / PC Imaging Specialist

Chugach Alaska Corp
01.2009 - 01.2023
  • Manage user Id’s , groups and password resets using Active Directory
  • First point of contact for pc related issues for Corporation
  • Cisco Connect VPN software installs, configurations and upgrades
  • Microsoft Bitlocker Encryption
  • Office 365
  • Provide support for Executives and Remote users
  • Direct contact with vendors for warranty related issues
  • Laptop and desktop repairs including hardware replacements and OS rebuilds using Microsoft Endpoint Configuration Manager (MECM)
  • Company certified in ITIL process

Education

ITIL Certified -

Global Knowledge
Morristown, NJ
07.2015

CompTIA Security+ Certification -

Global Knowledge
Morristown, NJ
09.2014

Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure -

New Horizons Computer learning
Parsippany, NJ
05.2009

New Jersey Real Estate License -

Weichert School of Real Estate
Morris Plains, NJ
06.2005

Diploma in Computerized Accounting -

Dover Business College
Dover, NJ
03.2004

Preparation for CCNA -

Metro Wide Networking Institute
Newark, NJ
07.2002

Network Fundamentals -

Metro Wide Networking Institute
Newark, NJ
05.2001

Skills

  • Purebred
  • Ivanti Mobile Iron
  • Ivanti Email
  • PIV-D Manager
  • Microsoft MECM
  • Office 365
  • Direct vendor contact for purchasing and repair
  • Virus Utilities/Scanning/Configuration
  • Active Directory
  • Domain Controllers
  • Remote work support
  • Windows/Third Party Backups
  • Technical support capabilities
  • Implementation of Windows Operating Systems
  • Network troubleshooting
  • Office Applications
  • Laptop diagnosing and repairs
  • Quick learner
  • Motivated
  • Dedicated
  • Exceptional oral communication skills
  • Exceptional written communication skills
  • Bilingual

Qualificationscertifications

  • Comptia Security + Certified
  • Comptia Network + Certified Technician
  • Cisco Certified Network Associate (CCNA) (Expired) Pursuing Renewal
  • ITIL Certified
  • GVS Certified

Certification

  • Cisco Certified Network Associate (CCNA) - Cisco Systems. ( Expired)
  • CompTIA Network+ - Computing Technology Industry Association.

Languages

Spanish
Native or Bilingual

Timeline

Network Engineer / Information Technology Specialist III

Inaharbor
01.2023 - Current

Network Engineer / PC Imaging Specialist

Chugach Alaska Corp
01.2009 - 01.2023

CompTIA Security+ Certification -

Global Knowledge

Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure -

New Horizons Computer learning

New Jersey Real Estate License -

Weichert School of Real Estate

Diploma in Computerized Accounting -

Dover Business College

Preparation for CCNA -

Metro Wide Networking Institute

Network Fundamentals -

Metro Wide Networking Institute

ITIL Certified -

Global Knowledge

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EUDALDO ORAMA