Eudell Allen
New Orleans,LA
Summary
Accomplished Network Communications Systems Specialist Sergeant with over 9 years of experience at the United States Army, showcasing expertise in technical troubleshooting and team leadership. Excelled in developing secure communication networks, mentoring personnel, and enhancing operational efficiency. Proven track record in managing high-stakes situations, with a focus on data recovery and fostering team cohesion.
Systems professional with robust background in systems management and support. Known for enhancing operational efficiency and providing reliable system solutions. Valued team collaborator with results-driven approach and adaptable to evolving environments. Skilled in network administration and systems integration.
Overview
12
12
years of professional experience
Work History
Network Communications Systems Specialist Sergeant
United States Army
11.2015 - 01.2025
- Developed comprehensive documentation outlining system architecture, functionality, and troubleshooting procedures.
- Modeled system usage patterns to determine training protocols and educational material guidelines.
- Identified and resolved technical issues quickly, minimizing disruptions to operations and maintaining high service levels.
- Designed custom applications as needed, improving workflow efficiency and overall productivity within the organization.
- Network Communications Systems Specialist Sergeant (25H) with 9 years of experience in the U.S. Army, specializing in network administration, satellite communications, cybersecurity, and leadership. Proven ability to manage and maintain complex military communication systems in high-pressure environments. Skilled in troubleshooting, configuring secure networks, and training personnel to ensure mission success.
- Army Advanced Leader Course (ALC) and Army Basic Leader Course completed.
- Managed, trained, and mentored a team of 5 personnel, ensuring mission readiness.
- Communicated effectively with diverse teams, improving unit performance and morale.
- Resolved conflicts professionally, fostering a cohesive and disciplined team environment.
- Led operational briefings and coordinated with leadership for mission success.
Fry Cook
Raising Cane's
05.2015 - 11.2015
- Supported the overall efficiency of the kitchen by assisting other cooks when needed during busy periods.
- Reduced food waste, closely monitoring product usage and inventory levels.
- Improved customer satisfaction with quick and accurate order fulfillment.
- Trained new employees in fry cook duties, elevating team performance.
- Cleaned and sanitized work areas, utensils and equipment.
Cashier
Wendy's
05.2013 - 01.2015
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Sophie B. Wright Charter School
New Orleans, LA05.2015
Skills
- Data backup and recovery
- Training and mentoring
- Employee onboarding
- Technical troubleshooting
Timeline
Network Communications Systems Specialist Sergeant
United States Army
11.2015 - 01.2025
Fry Cook
Raising Cane's
05.2015 - 11.2015
Cashier
Wendy's
05.2013 - 01.2015
High School Diploma -
Sophie B. Wright Charter School
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