Eufrancia Justin Lash
Akron,OH
Summary
Motivated and disciplined professional transitioning into Information Technology with a strong foundation in management, data handling, and systems operations. Currently pursuing a diploma in IT Networking & Administration with hands-on training in network setup, troubleshooting, and cybersecurity fundamentals. Brings over five years of experience in leadership, compliance, and problem-solving within high-volume, data-driven environments. Known for quick learning, teamwork, and a commitment to technical excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Finance Manager / Finance Director
Auto Services Unlimited
Akron, OH
11.2020 - 12.2025
- Promoted to Finance Manager based on consistent performance and operational excellence.
- Structured, submitted, and secured approvals for retail and lease finance contracts through multiple lending institutions.
- Averaged 60-75 financed deals per month while maintaining strong lender relationships and compliance standards.
- Maintained a PVR of $2,500 to $2,900 per copy, balancing customer satisfaction with dealership profitability.
- Presented and explained payment options, loan structures, and finance terms to customers with clarity and transparency.
- Rehashed and restructured deals with banks to overcome credit challenges and maximize approval rates.
- Managed high-volume communication, processing and responding to hundreds of lender and internal emails daily.
- Ensured strict adherence to state and federal compliance requirements, reducing risk and audit exposure.
- Assisted in training, mentoring, and motivating finance managers, driving consistent achievement of monthly goals.
- Supported sales management in a hybrid leadership role, improving deal flow and interdepartmental efficiency.
- Conducted vehicle trade appraisals and negotiated deal structures directly with customers to close sales.
- Collaborated with sales representatives to structure competitive, profitable deals and improve closing ratios.
Consolidation & HR Assistant
Grainger
Macedonia, OH
06.2018 - 03.2020
- Supported data organization and HR processes using internal systems.
- Assisted with employee records, data entry, and compliance tracking.
- Enhanced operational efficiency by streamlining documentation procedures.
Auto Lot Porter
Serpentini Chevrolet
Tallmadge, OH
05.2017 - 10.2019
- Maintained vehicle inventory and performed customer service duties in a detail-oriented role.
- Gained early exposure to dealership management software.
Automotive Technician
Walmart
Tallmadge, OH
02.2018 - 03.2019
- Conducted maintenance using diagnostic tools and digital systems for service tracking.
- Applied technical troubleshooting in a hands-on, technology-assisted environment.
13B Cannon Crewmember (E-3)
U.S. Army
03.2016 - 07.2018
- Trained in operations, logistics, and systems management under high-pressure environments.
- Honed teamwork, leadership, and adaptability skills.
Education
Diploma - IT Networking & Administration
Valley College
Cleveland, OH02.2025
Skills
- Networking: TCP/IP, Routing & Switching, LAN/WAN setup, Network Security Basics
- Systems & Tools: Windows OS, Microsoft Office Suite, Basic Linux Navigation, Data Entry, CRM Systems
- Hardware: PC assembly, troubleshooting, and maintenance
- Software: Microsoft Word, Excel, PowerPoint, Outlook
- Additional: Help Desk Support, Telecommunication Systems, Customer Support, Technical Documentation
Certification
- Compliance Manager Training – Completed August 2021
- Driver’s License – Valid
Additional Skills
- Team Leadership
- Data Entry
- Customer Service
- Time Management
- Technical Problem Solving
- Process Documentation
- Communication
- Microsoft Office Suite
- Analysis & Reporting
- Compliance
Timeline
Finance Manager / Finance Director
Auto Services Unlimited
11.2020 - 12.2025
Consolidation & HR Assistant
Grainger
06.2018 - 03.2020
Automotive Technician
Walmart
02.2018 - 03.2019
Auto Lot Porter
Serpentini Chevrolet
05.2017 - 10.2019
13B Cannon Crewmember (E-3)
U.S. Army
03.2016 - 07.2018
Diploma - IT Networking & Administration
Valley College