Eugene Ballard Jr
Chicago,IL
Summary
Personable, experienced with conflict resolution and sensitive to others' needs. Responsible Driver with 8 years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to delivery process.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Driver/Courier
Doordash/Instacart
Chicago, IL
07.2016 - Current
- Delivered goods and products to customer on time and in excellent condition
- Upheld high standards of professionalism and discretion when working with high-value clients
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Reported any incidents involving the truck or its cargo to management immediately.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Delivered customer orders and collected payments to keep accounts current.
Residential Support Specialist
Threshold-DCFS
Chicago, IL
08.2019 - 10.2021
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders
- Directed teenage boys and girls (ages 16 to 21) in juvenile program in teaching then how to do daily house chores
- Monitored premises, screened visitors, updated logs and issued passes to maintain security
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Maintained audit trail and statistical records of problems and conditions reported by client.
Warehouse Picker
Ferrera/Elite Staffing
Chicago, IL
02.2014 - 07.2019
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
- Moved and lifted heavy loads of merchandise using forklift equipment
- Inspected ingoing and outgoing shipments to verify accuracy and prevent errors
- Compared received packages against shipping documents.
Small Business Account Executive
ADT Security Services Inc
02.2005 - 12.2013
- Sold, program, and activate security systems, cameras, and access control to new and existing customers with very limited supervision in 100% commission only sales environment
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales
- Worked closely with company executives to identify new business opportunities and routinely participated in the sales process.
Education
BBA - Business Administration And Computer Science
Robert Morris University
07.2002
Skills
- Business solutions
- Cameras
- Cable
- POS
- Credit
- Sales
- Marketing
- Supervision
- Access
- Phone
- Problem-solving skills
- Time management
- Cash Handling
- Word processing
- Sorting and labeling
- MS Office
- Mail handling
- Strategic Planning
- Organization
- Communications
- Team management
- Problem resolution
- Inside Sales
- Outside Sales
- Order Picking
- Conflict Management
- Heavy Lifting
- Account Management
- Recruiting
- Sales Experience
- Customer Service
- Negotiation
- Purchasing
- Computer Science
- Customer service
- Materials Transport
- Daily Logging
- First Aid
Work Authorization
Authorized to work in the US for any employer
Assessments
- Sales skills, 05/01/21, Proficient, Influencing and negotiating with customers
- Sales fit, 05/01/21, Proficient, Measures the traits that are important for success in sales positions
Personal Information
- Relocation: Anywhere
- Title: Expert in social work and sales
Certification
- CPR Certified/Red Cross
Timeline
Residential Support Specialist
Threshold-DCFS
08.2019 - 10.2021
Driver/Courier
Doordash/Instacart
07.2016 - Current
Warehouse Picker
Ferrera/Elite Staffing
02.2014 - 07.2019
Small Business Account Executive
ADT Security Services Inc
02.2005 - 12.2013
BBA - Business Administration And Computer Science
Robert Morris University
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