Eugene Benn
3317 Decatur Ave ,NY
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate and Shipment Processor
Gap Outlet
Queens Center Mall
06.2024 - Current
- Provided exceptional customer service to enhance shopping experience and build brand loyalty.
- Assisted in maintaining store visual merchandising standards to drive product engagement.
- Executed daily inventory management processes, ensuring accurate stock levels and availability.
- Collaborated with team members to achieve sales targets through effective product promotion.
- Trained new associates on operational procedures and customer service expectations for consistent performance.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Shipment Processor and Cashier
Forever 21
34th Street Manhattan
09.2023 - 10.2024
- Processed incoming shipments efficiently, ensuring accurate inventory management.
- Collaborated with team members to maintain organized stock areas, enhancing operational flow.
- Utilized inventory management software to track product quantities and locations accurately.
- Collaborated with team members to meet daily shipping targets, ensuring seamless workflow within the department.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Processed refunds and exchanges in accordance with company policy.
- Set up new sales displays each week with fresh merchandise.
Gardener
Harlem Grown
Harlem
06.2017 - 09.2017
- Maintained garden tools and equipment for optimal performance
- Implemented sustainable gardening practices to enhance soil health
- Assisted in organizing educational workshops for local youth
- Cultivated diverse plants and flowers in community garden beds
- Cut trees and shrubs to shape and maintain landscape.
- Prepared soil for planting and sowing.
- Performed deadheading and routine plant maintenance to encourage healthy growth and continuous blooming.
Education
High School Diploma - Criminal Justice
Suny Cortland
Cortland, NY06.2026
High School Diploma -
Manhattan Business Academy
Manhattan, NY06.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Goal oriented
- Cash handling
- Excellent people skills
Accomplishments
- Awarded “Employee of the Month” in 2025
Certification
Security Licensed
Languages
English
Full Professional
Timeline
Sales Associate and Shipment Processor
Gap Outlet
06.2024 - Current
Shipment Processor and Cashier
Forever 21
09.2023 - 10.2024
Gardener
Harlem Grown
06.2017 - 09.2017
High School Diploma - Criminal Justice
Suny Cortland
High School Diploma -
Manhattan Business Academy