Eugene Carter III
Milwaukee,WI
Summary
Results-driven professional with expertise in Client Relationship Management and Project Coordination. Proven ability to adhere to deadlines while enhancing customer experience through effective digital transformations and business analysis.
Overview
11
11
years of professional experience
Work History
Tech Consultant
Target
Wauwatosa, WI
04.2024 - Current
- Collaborated with cross-functional teams to implement software updates and enhancements efficiently.
- Promoted retail products effectively, increasing sales revenue for the business.
- Improved sales performance by developing and implementing comprehensive training programs for retail staff.
- Assisted in organizing and executing in-store promotions, driving increased foot traffic to retail locations.
Graphic Designer
Flur-ISH Events & Decor
Milwaukee, WI
03.2020 - Current
- Designed innovative event layouts enhancing visual appeal and guest experience.
- Collaborated with clients to develop custom decor concepts aligned with brand vision.
- Created detailed project timelines ensuring timely completion of design elements.
- Utilized Adobe Creative Suite for high-quality graphic design and artwork creation.
- Created digital image files for use in digital and traditional printing methods.
Electronics Team Member
Costco
Menomonee Falls, WI
12.2024 - 01.2025
- Assisted customers with product selection and technical inquiries to enhance shopping experience.
- Managed inventory levels by restocking electronic merchandise and ensuring accurate displays.
- Operated electronics testing equipment to verify functionality and quality of products.
- Collaborated with team members to maintain store organization and cleanliness in electronics department.
Electronics Team Member
Target
Menomonee Falls, WI
10.2015 - 09.2023
- Resolved customer complaints effectively, ensuring satisfaction and fostering repeat business.
- Conducted regular audits of electronics inventory to identify discrepancies and streamline stock management.
- Developed promotional displays for seasonal events, boosting customer engagement with electronics products.
- Managed time effectively during busy periods, prioritizing tasks according to urgency levels without sacrificing quality of service.
Phone Technician
Assurant
Brown Deer, WI
10.2021 - 11.2022
- Diagnosed and repaired mobile devices to meet customer satisfaction standards.
- Utilized diagnostic tools to identify hardware and software issues effectively.
- Collaborated with team members to enhance repair processes and efficiency.
- Handled warranty claims professionally, expediting resolutions for customers ''peace of mind".
Education
Bachelor of Arts - Graphic Design
Columbia College Chicago
Chicago, IL05-2015
Skills
- Desktop Support
- Client Relationship Management
- Workflow Management
- Business Analysis
- Digital Transformation
- Graphic Design
- Adobe Creative Suite
- Project Coordination
- Deadline Adherence
- Advertising
- Marketing Integration
Timeline
Electronics Team Member
Costco
12.2024 - 01.2025
Tech Consultant
Target
04.2024 - Current
Phone Technician
Assurant
10.2021 - 11.2022
Graphic Designer
Flur-ISH Events & Decor
03.2020 - Current
Electronics Team Member
Target
10.2015 - 09.2023
Bachelor of Arts - Graphic Design
Columbia College Chicago