Eugene DiPietro
New Windsor,NY
Summary
Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Grocery Manager
ShopRite
10.2023 - Current
- Oversaw inventory management processes, minimizing waste and improving replenishment efficiency.
- Trained and mentored staff in customer service best practices and operational procedures.
- Developed employee schedules, balancing staffing needs with budgetary constraints.
- Fostered a positive team environment, enhancing employee engagement and overall performance.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
Assistant Produce Manager
ShopRite
06.2019 - 10.2023
- Assisted in managing daily store operations, ensuring optimal product availability and quality.
- Collaborated with team to implement effective inventory management strategies, reducing waste and improving turnover.
- Trained and mentored new employees on produce handling standards and store procedures for enhanced efficiency.
- Developed promotional displays to increase customer engagement and drive sales within the produce department.
Produce Clerk
ShopRite
11.2015 - 06.2019
- Maintained optimal inventory levels to ensure product availability and minimize waste.
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Monitored produce quality, removing damaged items to uphold store standards.
Education
High School Diploma -
Valley Central High School
Montgomery, NYSkills
- Coordination of inventory
- Customer service and assistance
- Verbal and written communication
- Customer service management
- Training and mentoring
- Complaint handling
- Task delegation
- Employee management
- Multitasking
- Organizational skills
- Decision-making
- Relationship building
Accomplishments
Voted Employee of the year by fellow workers in 2025.
Timeline
Grocery Manager
ShopRite
10.2023 - Current
Assistant Produce Manager
ShopRite
06.2019 - 10.2023
Produce Clerk
ShopRite
11.2015 - 06.2019
High School Diploma -
Valley Central High School