Eugene Gervais
Menifee,California
Summary
Customer first oriented mind-set with over 3 and a half years of customer service. Exceptionally good at dealing and diffusing intense situations and dealing with adversity. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Also a dedicated warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.
Overview
7
7
years of professional experience
Work History
Voyager Consultants
Account Manager
01.2024 - Current
- Trained in all information of products
- Learned all sales systems
- Became a team leader and trained new hires
- Worked face to face and/or over the phone with customers
- Sold internet & package deals to customers
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Enhanced communication among team members to foster collaborative and supportive work environment.
Mechanic
Gervais Engines
05.2019 - 12.2023
- Maintained service operations by inspecting and maintaining vehicles
- Inspected and tested equipment to locate worn and damaged parts.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Complete Build & deconstruct engines replacing parts and components
- Inspect vehicle engine and mechanical/electrical components
- Full reconstruction of VW bugs
- Performed oil change
- Moved product and inventory using a forklift
Warehouse Worker
Amazon
01.2018 - 07.2019
- Operated pallet jacks and material moving equipment to receive and transfer items from various warehouse locations.
- Inspected work areas for cleanliness & obstacles and removed cartons in boxes to keep work areas organized and hazard free
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Education
Associate of Arts -
Riverside City College
Riverside, CA05.2025
Skills
- Customer Service
- Stocking and Replenishing
- Productivity and Time Management
- Customer-Oriented Mindset
- Quick Learner
- Customer Communication
- Interpersonal communication skills
- Power tools knowledge
- Management skills
- Automotive service repair
- Organized & detail oriented
- Forklift Operator
Timeline
Voyager Consultants
Account Manager
01.2024 - Current
Mechanic
Gervais Engines
05.2019 - 12.2023
Warehouse Worker
Amazon
01.2018 - 07.2019
Associate of Arts -
Riverside City College
Similar Profiles
John RiceJohn Rice
Hittle Landscaping, LLC at Account ManagerHittle Landscaping, LLC at Account Manager
Muhammad AzizMuhammad Aziz
Zones LLC at Account ManagerZones LLC at Account Manager
Jeremy MeyerJeremy Meyer
Schindler Elevator Corporation at Existing Installations Account ManagerSchindler Elevator Corporation at Existing Installations Account Manager