Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Eugene Hoffmann

Momence,IL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Bringing twenty five years Law Enforcement experience with the ability to address and assist the public with their concerns regarding public safety.

A team player working to achieve and develop stronger community relationship Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

28
28
years of professional experience

Work History

911 Public Safety Telecommunicator

Lake County Emergency Comminications
11.2022 - 01.2023
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Provided on-the-job training and coaching to develop new dispatchers.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Followed established protocols for professional handling of emergency situations.
  • Read system maps and caller information, and documented details in system.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
  • Applied interpersonal skills in neutralizing hostile and emotionally charged situations.

H.E.L.P Truck Operator

Tennessee Department Of Transportation
11.2019 - 05.2020
  • Patrolled the highway system of the Chattanooga metro area
  • Responded to calls for assistance whether it be accident related or a stranded motorist on the side of the highway
  • Maintain assigned H.E.L.P truck inventory,cleanliness and notified supervisor of any maintenance issues
  • Worked as a team and self with little supervision

Police Officer

Chicago Police Department
10.1994 - 10.2019
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Provided testimony in court proceedings.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Recorded facts to prepare reports documenting incidents and activities.

Education

Certification License - Illinois Police Standards

Harold Washington College
Chicago, IL
03.1995

Skills

  • Reliable
  • Trustworthy
  • Straight forward and honest
  • Policing knowledge
  • Law knowledge ILCS
  • Computer knowledge

Accomplishments

Received numerous awards and letters of accommodation throughout my career. Continuation of training both tactical and technologies. Supervised and trained new officers.

Timeline

911 Public Safety Telecommunicator

Lake County Emergency Comminications
11.2022 - 01.2023

H.E.L.P Truck Operator

Tennessee Department Of Transportation
11.2019 - 05.2020

Police Officer

Chicago Police Department
10.1994 - 10.2019

Certification License - Illinois Police Standards

Harold Washington College

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Eugene Hoffmann