EUGENE MONTAGUE
JUSTIN
Summary
Reliable employee offering 33 years of experience in Repair technician roles. Polished self-motivator skilled at testing fiber optics devices to determine proper functionality.
Meticulous Fiber Repair Technician with strong talents in installation, repair and maintenance of fiber optic components. Hardworking individual with team player approach. Seek to pursue opportunity to advance skills and deliver exemplary focus with new organization.
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Overview
42
42
years of professional experience
Work History
Apprentice Electrician
RMI
07.2021 - Current
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Connected wires to circuit breakers, transformers and other components to create working electrical systems.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
- Installed conduit systems effectively for better wire protection, contributing to overall system longevity and reliability.
- Checked and performed electrical wiring through conduits and holes in walls and floors.
- Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement, or repair.
- Increased job site safety by diligently adhering to OSHA standards and regulations during electrical installations.
- Implemented proper grounding techniques during installations, reducing potential risks associated with power surges or faults in the system.
- Developed expertise in troubleshooting common electrical issues, facilitating quicker solutions to resolve customer concerns.
- Terminated wiring and connected circuits with correct techniques.
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Repaired systems, replaced malfunctioning parts, and supported electrical installations.
- Spliced, joined and connected wire to accurately install new electrical systems.
- Adhered to electrical and building codes when installing and repairing electrical systems or components.
- Enhanced customer satisfaction by addressing and resolving electrical issues promptly and professionally.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
Network Technician, Fiber Optics
Frontier Communications
02.1989 - 02.2019
- Provided root cause analysis on fiber optics light sources and remedied problems alone or with skilled team members.
- Delivered network technology training to junior team members and end-users, enhancing knowledge base and team productivity.
- Answered and triaged requests for assistance in order to provide top-notch support.
- Developed strong talents in communication and active listening from collaborating effectively with stakeholders of all backgrounds to accomplish company and customer goals.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Setup and operated all equipment according to manufacturers' instructions to maximize precision and functionality.
- Maintained current and accurate project documentation reflecting changes made to processes, testing and procedures.
- Executed all testing processes within all planned parameters to achieve accuracy and schedule targets.
- Worked with outside vendors for fiber installations and service.
- Troubleshot hardware and software to determine and rectify network problems.
- Supported users both local and by phone with problem resolution and education.
- Installed equipment for data communications networks including cabling, wireless routers and telephone systems.
- Ran cabling and installed data drops for new node installations.
Fiber Technician
Verizon
02.1989 - 02.2019
- Installed and configured new devices and system components.
- Read blueprints and schematics to correctly place equipment.
- Researched and recommended network and data communications hardware and software.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Coordinated installation of all new users and relocations of existing users.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Worked closely with network administrators and server engineers to ensure quality service.
- Responded to service requests during and after business hours.
- Set up networks and computers for business and residential customers.
- Determined and recommended methods to address improvement opportunities.
- Collaborated with materials purchasing specialist to meet production requirements and quality standards.
- Converted community contacts into potential clients through networking, consistency and credibility.
- Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
- Communicated value and position to sales team and developed tools to support selling process.
- Provided observations, took measurements and performed tests at various stages according to quality control plan.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Maintained material and stock levels consistent with business requirements while meeting target capital objectives.
- Adhered to established policies, procedures and compliance for satisfactory audit rating.
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
- Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
Cable Splicing Technician
Verizon
02.1989 - 02.2019
- Established positive relationship with clients, efficiently and accurately processing repair paperwork and resolving technical discrepancies.
- Established high quality standards and drove field productivity to increase revenue.
- Strategically promoted product features and benefits to clients to boost retention and revenue.
- Engaged in proactive problem solving, positively impacting business direction and managerial effectiveness.
- Read blueprints and schematics to correctly place equipment.
- Installed and configured new devices and system components.
- Coordinated installation of all new users and relocations of existing users.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Worked closely with network administrators and server engineers to ensure quality service.
- Responded to service requests during and after business hours.
Telephone Technician
GTE
02.1989 - 02.2019
- Investigated and troubleshot 100's of product service issues weekly.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Installed new copper lines and DSL equipment and explained operation and routine maintenance protocols to customers.
- Managed all on-site and off-site installation, repair, maintenance and test tasks.
- Operated all hand tools and power equipment according to company safety procedures.
- Interacted with all necessary partners including vendors, upper management and peers.
- Checked for storm damage around property and contacted Field Supervisor with findings.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Trained and supported new hires resulting in better understanding of process flow and safety procedures.
- Checked inventory to restock service drops and communication supplies before leaving for job sites.
- Provided telephone support to customers by determining cause of issue and explaining most effective solution.
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
- Provided exemplary customer service on each field visit according to GTE, VERIZON and FRONTIER's guidelines.
- Cleaned and lubricated parts to keep trenching, digging and excavating equipment operating at peak performance.
- Discussed and recommended service options with customers and explained costs involved.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Maintained compliance with company standards to perform all maintenance activities.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Repaired cut cable of various sizes and worked with color-coded wires and cables.
- Accurately read, understood, and carried out written instructions.
- Followed standards and procedures to maintain safe work environment.
- Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
- Reviewed and interpreted facility orders, network design orders, and circuit layout orders.
- Assessed facilities to determine capacity and needs for telecommunications systems.
Apprentice Electrician
Spears Electric
06.1982 - 09.1982
- Followed direction of senior electrical professionals to complete safe, efficient tasks.
- Moved equipment, supplies and tools to work locations to assist Journeyman in completing skilled work.
- Used hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Assisted with electrical installations, including lighting and smoke detectors.
- Installed new electrical components, fixtures and motors.
- Gathered parts supplies and tools in preparation for each workday or new job.
- Tested wiring and other system parts for electrical flow and function.
- Inspected and tested electrical systems to identify connection issues and other faults affecting system performance.
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Maintained cleanliness and organization of work areas.
- Helped complete system installations, digging trenches and breaking up concrete.
- Worked under supervision of Journeyman to learn trade and develop electrical knowledge.
- Pulled wire through conduits and through holes in walls and floors.
- Inspected wiring to evaluate issues and identify short circuits.
- Adhered to work site safety protocols and reported potential hazards.
- Demonstrated knowledge of safety protocols and industry best practices.
- Interpreted project specifications and delivered layouts for new electrical systems and component installations.
- Reviewed electrical schematics and plans and followed according to specifications.
- Handled installation of electrical components by splicing, joining and connecting wire.
- Checked and performed electrical wiring through conduits and holes in walls and floors.
- Connected appropriate parts to deliver power to audio and visual equipment, signaling devices and heating or air conditioning systems.
- Installed security systems, including alarm systems, access control, video surveillance and elevator control.
- Installed and repaired supportive electrical equipment such as brackets and hangers.
- Evaluated and initiated repair work on various electrical equipment such as light fixtures, controls, switches, relays and circuit breaker panels.
- Promoted commitment to safety standards and OSHA requirements
- Replaced and repaired lighting fixtures and electrical control and distribution equipment, including switches, relays and circuit breaker panels.
- Gained experience and recognition for ability to analyze and follow manuals, schematic diagrams, blueprints and other specifications
- Adhered to all relevant electrical and building codes for each job.
- Tested continuity of circuits using test equipment to ensure compatibility and safety of systems following installation, replacement or repair.
- Checked supportive electrical equipment such as brackets and hangers, making repairs when necessary.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Installed brackets and hangers to support electrical equipment.
- Measured and cut required supplies such as wire and conduit.
- Completed and checked wiring tasks through wall and floor conduits and holes accurately.
- Spliced, joined and connected wire to accurately install new electrical systems.
- Installed appropriate parts to bring electrical power to audio and visual equipment, signaling devices and heating or cooling systems.
- Placed EMT and PVC conduits and pulled wire through conduits.
- Pulled wire through EMT and PVC conduits to complete wiring installations.
- Safely pulled wire through EMT and PVC conduits while ensuring accuracy and efficiency.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Read and interpreted drawings, circuit diagrams and electrical code specifications to determine wiring layouts for building automation systems
- Repaired light fixtures, controls, switches, relays and circuit breaker panels based on detailed evaluations.
- Installed parts to power signaling devices, audio and visual equipment and heating and air conditioning systems.
- Repaired and checked supporting equipment for electrical systems such as brackets and hangers.
- Installed electrical wiring through conduits and holes in both flooring and walls.
- Mastered use of measuring and testing instruments such as ammeters, ohmmeters, voltmeters and testing lamps.
- Accurately pulled EMT and PVC conduit wire while maintaining safety standards.
- Used various measuring and testing instruments such as ammeters, ohmmeters, voltmeters and testing lamps to complete installations and repairs.
- Read and interpreted drawings to provide wiring layouts for new installations
- Installed electrical components by splicing, joining and connecting wire to fixtures.
Education
High School Diploma -
Land O' Lakes High School
Land O' Lakes, FLHigh School Diploma -
Fred K. Marchman Technical College
New Port Richey, FLSkills
- Mechanical skills
- Ability to troubleshoot
- Lighting fixture maintenance
- Safety procedures
- Heavy lifting
- Daily cleaning and sanitation
- Trash removal
- Painting
- Landscaping
- Oral and written communication
- Policy and procedure adherence
- Customer Focused
- Excellent problem-solving abilities
- Equipment oversight
- Quality assurance
- Problem resolution
- Troubleshooting
Accomplishments
- Documented and resolved Donations of Employee Vacation Days off which led to New contract Language.
- The new plan was voted on and passed to be implemented in our next CBA
- This allowed employees to donate vacation days to other employees that may have ran out during a family medical emergency.
Hunting, Golf, Smoking and Grilling
Hunting:
Hunting is something that I enjoy with my family and sometimes friends. Takes us away from the rush of the world to relax and sometimes allow us to reconnect with ourselves and each other while sitting in the woods. It has also brought me happiness watching my children show respect for the animals they may harvest and to be thankful for the food it provides us.
Golf:
Golf is of course a crazy game that gets people together to have a lot of fun with some laughter, small tempers and laughing at the small tempers. You can play solo or in a scramble where it's a team effort and everyone can contribute to a better result.
Smoking and Grilling:
I enjoy making people smile, I've found that feeding them something from the grilling area does the trick. I love trying new cooks and experimenting with new techniques. The best part is seeing peoples faces light up when they take that first bite. I have been known to notify our local PD to come by when their on shift to eat some food. They will come by to eat or get a plate to go.
Timeline
Apprentice Electrician
RMI
07.2021 - Current
Network Technician, Fiber Optics
Frontier Communications
02.1989 - 02.2019
Fiber Technician
Verizon
02.1989 - 02.2019
Cable Splicing Technician
Verizon
02.1989 - 02.2019
Telephone Technician
GTE
02.1989 - 02.2019
Apprentice Electrician
Spears Electric
06.1982 - 09.1982
High School Diploma -
Land O' Lakes High School
High School Diploma -
Fred K. Marchman Technical College
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