Summary
Overview
Work History
Education
Skills
Timeline
Generic

Neylan Rashawn

Justin

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Pleased to contribute to team success and further develop professional skills with ease. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Customer Care Representative

Alorica
07.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Contributed to team success, consistently achieving call center performance metrics.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded proactively and positively to rapid change.

Stocking Associate

Walmart
01.2023 - 07.2023
  • Collaborated with team members to maintain a clean, organized work environment.
  • Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
  • Maintained clean and organized stockroom.
  • Improved customer satisfaction by assisting shoppers in locating desired products quickly.
  • Utilized technology tools such as handheld scanners for efficient inventory management throughout the entire stocking process.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Assistant Teacher

Xplor
01.2022 - 01.2023
  • Supervised recess, lunch and daily student intake and dismissal.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
  • Increased student engagement by incorporating hands-on activities and group projects into the curriculum.


Education

High School Diploma -

Northwest High School
Justin, TX
06-2019

Skills

  • Relationship building
  • Payment processing
  • Time management
  • Computer skills
  • Microsoft office
  • Remote office availability
  • Problem resolution
  • Reliability and punctuality
  • Emergency response/ CPR

Timeline

Customer Care Representative

Alorica
07.2023 - Current

Stocking Associate

Walmart
01.2023 - 07.2023

Assistant Teacher

Xplor
01.2022 - 01.2023

High School Diploma -

Northwest High School

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