Experienced dispatch and operations supervisor with strengths in route coordination, workforce management, and safety compliance. Skilled in daily flow control, team training, and inventory oversight.
Work History
Manager
6 Years 7 Months
Brock Tire Barn | Madisonville, Texas | 03.2020 - 10.2026
Managed processing of customer quotes, invoices, and payments through point-of-sale systems, ensuring accurate transactions.
Facilitated tire sales, coordinated service scheduling, and provided customer assistance at tire retail shop.
Guided technicians through tire installation, balancing, rotation, and repair tasks.
Maintained cleanliness of service areas and organization of stockroom while adhering to safety regulations.
Package Dispatch Supervisor
14 Years 1 Month
United Parcel Service | Bryan, TX | 01.2006 - 02.2020
Monitored preload activities and directed drivers through delivery route assignments.
Supervised package dispatch operations and coordinated daily package flow across sort areas.
Reviewed scan data and corrected exceptions in dispatch systems.
Inspected trailers, equipment, and loading areas for operational readiness.
Trained package handlers on safety procedures and loading standards.
Education
MBA - Finance, Management
Sam Houston State University | Huntsville, TX | 05-1995
BBA - General Business
Sam Houston State University | Huntsville, TX | 05-1990