Eugene Vincent
Temple Hills,MD
Summary
Accomplished Security Officer and Operations Supervisor with a proven track record at Harris Teeter, enhancing safety and operational efficiency. Skilled in CCTV surveillance and fostering positive environments, I excel in emergency response and team leadership, achieving high customer satisfaction and workplace security.
Overview
6
6
years of professional experience
Work History
Security Officer
Forman Mills
09.2023 - 10.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
Security Officer
Harris Teeter
09.2021 - 11.2022
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Supervisor of Operations
You Are Outta Here Eviction
01.2019 - 08.2021
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
Education
High School Diploma -
Anacostia High School
Washington06-1988
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Surveillance
- Detail Oriented
- CCTV Monitoring
- Superior customer service
- Emergency Response
- Access Control
- Patrol operations
Timeline
Security Officer
Forman Mills
09.2023 - 10.2024
Security Officer
Harris Teeter
09.2021 - 11.2022
Supervisor of Operations
You Are Outta Here Eviction
01.2019 - 08.2021
High School Diploma -
Anacostia High School
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