Eugene Williams

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Consulted with customers to assess needs and propose optimal solutions.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Negotiated contracts with vendors to secure favorable terms for the business.

• Maintained a clean worksite, ensuring the least amount of disruption to clients'' homes during the installation process.
• Installed various window types in both residential and commercial buildings.
• Accurately took measurements and made calculations for precise cutting and fitting of material.
• Enhanced team productivity through effective collaboration and communication during window installations.
• Specialized in fitting sliding doors and hinged doors with special-order glass panels.
• Managed inventory of tools and supplies needed for each project, minimizing delays due to lack of necessary materials or equipment.

• Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
• Installed and wired electrical transformers, service panels, and circuit breakers.
• Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
• Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
• Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
• Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
• Performed routine and complex maintenance and repairs on various electrical equipment.
• Stored and maintained power tools and equipment for each job.
• Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
• Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
• Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.

I was responsible for setting up displays for parties.

I was also a part of the tear down team that broke the parties down after they were over.

As I grew with the company, I was invited into the design department to assist in making and building displays.