Dedicated surveillance officer with extensive experience in CCTV monitoring, incident documentation, and public safety. Proven ability to collaborate with law enforcement and mentor staff, ensuring a secure environment.
Proficient surveillance officer recognized for exceptional monitoring and documentation skills. Expertise in coordinating with law enforcement and training staff, enhancing safety protocols and emergency response strategies.
Overview
22
22
years of professional experience
Work History
Surveillance Officer/Security
Prairie Knights Casino & Resort
09.2007 - 02.2024
Monitored casino activities to ensure compliance with regulations and safety standards.
Utilized advanced surveillance equipment to detect suspicious behavior and prevent fraudulent activities.
Coordinated with law enforcement to address security concerns and investigate incidents effectively.
Conducted regular training sessions for staff on emergency protocols and surveillance best practices.
Mentored junior staff in the use of surveillance systems, fostering a culture of vigilance and accountability.
Safeguarded company assets from theft or damage by meticulously observing all areas requiring protection.
Maintained a safe environment for staff and visitors through diligent observation and quick response to potential hazards.
Assisted law enforcement agencies in investigations, providing valuable information gathered through surveillance operations.
Identified and documented unauthorized actions by employees.
Collaborated with the security team, ensuring smooth communication and swift action in emergency situations.
Developed strong analytical skills while reviewing hours of video footage, enabling accurate identification of potential threats or criminal activity.
Reviewed CCTV and patrolled grounds to maintain awareness of activity in all facility areas.
Security Officer
Grand River Casino and Resort
01.2007 - 09.2007
Conducted regular patrols to ensure safety and compliance with established protocols.
Developed incident reports detailing security events for management review.
Implemented safety measures that improved overall guest satisfaction and safety perception.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Collaborated with local law enforcement during incidents to enhance response effectiveness.
Trained new security personnel on procedures and emergency response tactics.
Security Officer
Rosebud Casino
07.2004 - 01.2005
Monitored surveillance systems to detect and respond to security breaches.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Checked and verified photo identification prior to granting facility access.
Reported suspicious activities and persons to law enforcement.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Completed full building and grounds patrols to spot and investigate concerns.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Driver Helper
St. Francis Indian School
01.2002 - 09.2003
Driving students to and from school safely
Education
High School Diploma -
Todd County High School
Mission, SD
05-2000
Skills
Audio monitoring
CCTV monitoring
Public safety awareness
Documentation skills
Reporting skills
Incident documentation
Intelligence gathering
Law enforcement collaboration
Team surveillance
Video surveillance
Covert operations
Interviewing techniques
Suspicious activity monitoring
Suspicious activity surveillance
Teamwork
Problem-solving
Theft identification
Multitasking
Property surveillance
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
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