Omar Barrow
Phoenix,AZ
Summary
Dedicated professional with experience in juvenile justice and safety management. Skilled in documentation and incident reporting, contributing to effective law enforcement collaboration and a secure environment for staff and youth.
Overview
7
7
years of professional experience
Work History
Juvenile Surveillance Officer
Maricopa County Juvenile Probation Department
Phoenix, AZ
10.2024 - Current
- Monitored juvenile behavior through surveillance systems to ensure safety and compliance with probation regulations.
- Engaged in ongoing professional development to stay informed about best practices in juvenile justice and surveillance techniques.
- Maintained a safe environment for staff and visitors through diligent observation and quick response to potential hazards.
Juvenile Detention Officer
Maricopa County Juvenile Probation Department
Phoenix, AZ
07.2023 - 10.2024
- Supervised youth in detention to maintain safety and order.
- Implemented behavior management strategies to encourage positive interactions.
- Conducted regular inspections of facilities to ensure compliance with safety standards.
- Facilitated group counseling sessions to support emotional and social development.
Courier
Federal Express
Phoenix, AZ
01.2021 - 08.2022
- Coordinated timely pickups and deliveries to ensure customer satisfaction.
- Trained new couriers on safety protocols and delivery procedures.
- Managed logistics for efficient route planning, reducing delivery times.
- Maintained accurate records of deliveries and pick-ups using tracking software.
Customer Service Agent
Federal Express
Phoenix, AZ
06.2021 - 08.2021
- Assisted customers with inquiries, resolving issues efficiently to enhance satisfaction.
- Processed shipping requests using FedEx systems, ensuring accurate and timely dispatch.
- Educated customers on service options, fostering informed decisions for their shipping needs.
- Collaborated with team members to streamline operational workflows, improving response times.
Material Handler
Federal Express
Los Angeles, CA
08.2020 - 06.2021
- Operated material handling equipment to ensure efficient movement of packages within facility.
- Coordinated inbound and outbound shipments, maintaining accuracy in inventory management systems.
- Trained new team members on safety protocols and operational procedures for material handling.
- Monitored workflow processes, identifying areas for improvement to enhance productivity levels.
Human Resources Intern
Los Angeles World Airports
Los Angeles, CA
06.2019 - 12.2019
- Assisted with recruitment processes by screening resumes and scheduling interviews.
- Coordinated new hire onboarding, ensuring compliance with company policies and procedures.
- Supported employee engagement initiatives through organizing team-building activities and events.
- Maintained HR databases, ensuring accurate employee records and data entry.
Education
Bachelor of Science - Criminal Justice
Marymount California University
Rancho Palos Verdes, CA07-2019
Skills
- Audio monitoring
- Documentation skills
- Law enforcement collaboration
- CCTV monitoring
- Public safety awareness
- Incident reporting
- Suspicious activity monitoring
Timeline
Juvenile Surveillance Officer
Maricopa County Juvenile Probation Department
10.2024 - Current
Juvenile Detention Officer
Maricopa County Juvenile Probation Department
07.2023 - 10.2024
Customer Service Agent
Federal Express
06.2021 - 08.2021
Courier
Federal Express
01.2021 - 08.2022
Material Handler
Federal Express
08.2020 - 06.2021
Human Resources Intern
Los Angeles World Airports
06.2019 - 12.2019
Bachelor of Science - Criminal Justice
Marymount California University