Eugene Jr. Caumeran
Las Vegas,NV
Summary
Adept at enhancing guest experiences and streamlining operations, I leveraged my housekeeping knowledge and teamwork capabilities at Flamingo Hotel And Casino to significantly improve efficiency. My proactive approach to problem-solving and commitment to excellence in customer service underscore my ability to meet and exceed employer expectations in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Guest Room Attendant
Flamingo Hotel And Casino
Las Vegas, NV
04.2018 - Current
- Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
- Inspected rooms to confirm adherence to department standards.
- Inspected rooms to identify and address maintenance issues, improving overall guest experience.
- Prioritized tasks effectively during peak occupancy periods to maximize productivity and meet deadlines.
Guest Room Attendant
Wynn Hotel
Las Vegas, NV
09.2017 - 11.2017
Care Giver
Alerion Facilty Senior Residential
Las Vegas, NV
05.2017 - 07.2017
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Casino Porter
SLS Hotel And Casino
Las Vegas, NV
07.2014 - 03.2017
- Cleaned dirt, stains and cobwebs from exterior walls, countertops, lighting fixtures and seats.
- Improved casino cleanliness by diligently performing sweeping, mopping, and vacuuming tasks throughout the property.
- Maintained a safe environment by regularly inspecting and reporting any potential hazards or safety concerns.
- Contributed to overall cost reduction efforts through diligent use of resources while consistently maintaining high-quality service standards.
- Committed to continuous improvement through actively seeking feedback from supervisors and peers, implementing suggestions for enhanced performance.
- Provided exceptional customer service by courteously addressing guest inquiries and resolving issues promptly.
- Drove carts to transport tools, equipment, supplies and trash.
- Demonstrated knowledge of emergency procedures, effectively responding to incidents when necessary to ensure guest safety and wellbeing.
- Reduced response time to spills or messes on the gaming floor by proactively monitoring high-traffic areas during peak hours.
- Enhanced customer satisfaction by promptly responding to guests'' requests for assistance with directions or other needs.
Cleaning Specialist
Venetian Hotel & Casino
Las Vegas, NV
08.2012 - 06.2014
- Handled equipment, chemicals, and materials properly and with caution.
- Provided excellent customer service, addressing client concerns promptly and professionally.
- Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
- Boosted team productivity by assisting coworkers with their assigned tasks when needed.
- Enhanced client satisfaction with meticulous attention to detail in all cleaning tasks.
- Maintained a safe environment for clients by adhering to strict cleaning protocols and guidelines.
- Contributed to company reputation with consistently exceptional performance in all cleaning assignments.
- Increased workplace morale by maintaining a positive attitude toward colleagues, supervisors, and clients alike.
- Reduced the spread of germs by regularly disinfecting high-touch surfaces in common areas.
Medical Records Scanner
Canyon Gate Medical Group
Las Vegas, NV
01.2011 - 08.2011
- Managed high volumes of inbound hardcopy medical files, coordinating efficient distribution among team members for timely processing.
- Recognized potential issues in document legibility during scanning process; addressed concerns through prompt communication with relevant parties.
- Displayed team-oriented mindset by collaborating with colleagues to establish best practices in record scanning and maintenance procedures.
- Ensured accurate digital archiving by cross-referencing physical files with electronic counterparts after scanning completion.
- Reduced errors in data entry by thoroughly reviewing scanned records for accuracy and completeness.
- Supported healthcare professionals by promptly responding to requests for specific medical records or archived documents.
Diagnostic Center of Medicine
Medical Records Clerk
Las Vegas, NV
01.2009 - 09.2010
- Served on academic committees to develop policies and strategies that promote excellence in education and research.
- Increased interdisciplinary collaboration by establishing partnerships with other academic departments and research institutions.
- Conducted groundbreaking research in collaboration with international experts, leading to significant advancements in patient care practices.
- Implemented new teaching methodologies that led to improved student performance and retention rates.
Education
BS Nursing -
University of The Visayas College of Nursing
Cebu City, Philippines 03.1988
Skills
- Housekeeping knowledge
- Teamwork capabilities
- Reliability and punctuality
- Safety awareness
- Hospitality industry
- Safety Procedures
- Work Prioritization
- Guest Relations
- Task Delegation
- Lost and found procedures
- Cleaning techniques
- Sanitation Practices
- Teamwork
- Hygiene standards
- Stress Tolerance
- Customer Service
- Problem-Solving
- Multitasking
- Reliability
- Excellent Communication
- Clear Communication
- Team Collaboration
- Effective Communication
- Guest Service and Support
Timeline
Guest Room Attendant
Flamingo Hotel And Casino
04.2018 - Current
Guest Room Attendant
Wynn Hotel
09.2017 - 11.2017
Care Giver
Alerion Facilty Senior Residential
05.2017 - 07.2017
Casino Porter
SLS Hotel And Casino
07.2014 - 03.2017
Cleaning Specialist
Venetian Hotel & Casino
08.2012 - 06.2014
Medical Records Scanner
Canyon Gate Medical Group
01.2011 - 08.2011
Diagnostic Center of Medicine
Medical Records Clerk
01.2009 - 09.2010
BS Nursing -
University of The Visayas College of Nursing