Eugenia King
23521 Companero Drive
Summary
Dynamic Assistant Supervisor at the City of Orlando with a proven track record in enhancing customer satisfaction and team performance. Skilled in records management and employee relations, I excel in training and mentoring staff while driving process improvements. Committed to operational excellence and fostering a motivated team environment.
Overview
27
27
years of professional experience
Work History
Assistant Supervisor
City of Orlando
Orlando
01.1999 - Current
Assisted with cash handling and supported cashiers in daily operations. Monitored events to ensure smooth execution and customer satisfaction. Provided guidance to team members as needed.
Education
High School Diploma - Typing
Colegio Diurno
Costa Rica 12-1979
Skills
- Records management
- Training and mentoring
- Sales support
- Employee performance management
- Task delegation
- Process improvement
- Policy enforcement
- Personnel management
- Issue resolution
- Employee motivation and discipline
- Employee relations
- Expense tracking
- Team building
- Staff motivation and discipline
- Scheduling expertise
- Safety and compliance
- Customer service
- Documentation and reporting
- Process monitoring and improvement
- Goal oriented
- Operations management
- Staff discipline
- Expectation setting
- Decision-making
- Verbal and written communication
- Analytical thinking
- Computer skills
- Team leadership
- Good judgment
- Scheduling and coordinating
- Goal setting
Languages
Spanish
Full Professional
Timeline
Assistant Supervisor
City of Orlando
01.1999 - Current
High School Diploma - Typing
Colegio Diurno