Eugenio Alvarado
Ruskin,FL
Summary
Driven professional with a proven track record at Charter Communications, Spectrum, enhancing customer satisfaction and company reputation through exceptional customer service and problem-solving skills. Expert in customer relations and data entry, contributing to streamlined operations and quality product output. Skilled in operating advanced machinery at B&M Precision, demonstrating a goal-oriented mindset and attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Ocs Rep 1
Charter Communications, Spectrum
01.2017 - Current
- Increased customer satisfaction by addressing and resolving complaints in timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Machine Operator
B&M Precision
03.2014 - 01.2017
- Followed detailed blueprints to produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within production environment.
- Proficiently Operated Mini Mills and Electric Discharge Machines to produce quality surgical blades and burrs.
Education
Associate of Arts -
Hillsborough Community College
Tampa, FL06.2015
High School Diploma -
Lennard High School
Ruskin, FL07.2011
Skills
Customer Support
Goal-oriented mindset
Customer Relations
Data entry proficiency
Paperwork Processing
Attention to Detail
Good Communication
Problem-Solving
Accomplishments
- Collaborated with team of E.I.S representatives in the development of Company event to boost morale of employees..
- Training specialty account team by completing Subject matter Expert Training with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Received Aces Recognition awards.
Languages
Spanish
Native or Bilingual
Timeline
Ocs Rep 1
Charter Communications, Spectrum
01.2017 - Current
Machine Operator
B&M Precision
03.2014 - 01.2017
Associate of Arts -
Hillsborough Community College
High School Diploma -
Lennard High School
Similar Profiles
Tyler HendersonTyler Henderson
Regional Connectivity Specialist at Charter Communications, SpectrumRegional Connectivity Specialist at Charter Communications, Spectrum
Anthony SmithAnthony Smith
Customer Service Representative Video Repair Lead at Charter Communications, SpectrumCustomer Service Representative Video Repair Lead at Charter Communications, Spectrum
Keshawn MoutonKeshawn Mouton
Cust Svc Billing at Charter Communications, SpectrumCust Svc Billing at Charter Communications, Spectrum
Chelsea Ganer-LohChelsea Ganer-Loh
Maintenance Technician III at Charter Communications, SpectrumMaintenance Technician III at Charter Communications, Spectrum
Judith MendozaJudith Mendoza
Assistant Manager at Comcast, XfinityAssistant Manager at Comcast, Xfinity