Eun Ae Contreras
Flower Mound,TX
Summary
Accomplished business leader with a proven track record at The Pistil Consortia, excelling in customer relations and small business operations. Spearheaded initiatives that significantly enhanced client satisfaction and loyalty, while adeptly managing financials and fostering a culture of high performance. Demonstrated expertise in relationship building and business management, driving substantial revenue growth.
Overview
4
4
years of professional experience
Work History
Owner
The Pistil Consortia
07.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established foundational processes for business operations.
- Generated revenues yearly and effectively capitalized on industry growth.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reported issues to higher management with great detail.
Education
Bachelor of Science - Architecture
The University of Texas At Arlington
Arlington, TX08.2010
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Business Management
Timeline
Owner
The Pistil Consortia
07.2020 - Current
Bachelor of Science - Architecture
The University of Texas At Arlington
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