Eunice Antunes Brito
New Bedford,MA
Summary
Highly analytical and effective communicator with exceptional teamwork skills and a demonstrated ability to adapt quickly to new environments. Goal is to contribute to the success of the team while further developing professional skills. Positive attitude and commitment to continuous learning and growth. Eager to embrace new challenges and make a valuable impact.
Overview
10
10
years of professional experience
Work History
Picker
Amazon
09.2018 - Current
- Pulled orders quickly to maintain demanding productivity goals.
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
- Scanned and verified UPC codes for all products to aid in identification.
Front Desk Receptionist
Fabricare Cleaners
09.2018 - 12.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Shift Leader
Dunkin' Donuts Franchising
04.2015 - 09.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Quincy College
Quincy, MA09.2018
Skills
- Bilingual
- Problem solver
- Customer Service experience
- Reliability and punctuality
- Work Prioritization
- Scheduling
Affiliations
Albertina Semedo- +1 (401) 428-8562
Juan Grajales- ( 978)333-3610
Melany alfama- +1 (617) 806-6238
Timeline
Picker
Amazon
09.2018 - Current
Front Desk Receptionist
Fabricare Cleaners
09.2018 - 12.2019
Shift Leader
Dunkin' Donuts Franchising
04.2015 - 09.2018
Quincy College