Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eunice Dongyeng

West Hartford,CT

Summary

Goal-oriented and results-driven professional with hands-on experience in team coordination, operations, and customer engagement. Demonstrated success in leading day-to-day activities within a fashion and beauty business. Adept at handling multiple responsibilities, providing excellent client service, and managing product inventory and staff scheduling to ensure smooth business operations. Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.

Overview

4
4
years of professional experience

Work History

Volunteer

Saint Francis Hospital
Hartford, CT
08.2024 - 04.2025
  • Developed appropriate treatment plans focusing on each individual's needs.

Manager

Lafeux Inc
Remote/Ghana, CT
02.2023 - 03.2025
  • Directed daily operations of fashion and beauty company, ensuring seamless service delivery and team productivity.
  • Supervised staff training and schedule management, maintaining high performance standards.
  • Managed inventory control, vendor communications, and product restocking based on seasonal demands.
  • Led customer service initiatives to resolve concerns and foster a client-first culture.
  • Developed promotional campaigns that drove sales growth and enhanced customer loyalty.
  • Oversaw store presentation and visual merchandising to align with brand aesthetics.
  • Produced accurate and timely project activity reports to support operational decisions.
  • Assessed team members' skills and assigned tasks to optimize efficiency.

Team Lead / Behavior Support Coordinator/Behavior Technician

Adelbrook
Cromwell, CT
03.2024 - 02.2025
  • Coordinated care and support strategies for clients with behavioral challenges in a residential setting
  • Trained and supervised junior staff on de-escalation, data documentation, and intervention techniques
  • Partnered with clinical teams to evaluate program effectiveness and implement quality improvements

Direct Support Staff/Team Lead

Ellington Network Inc
CT
10.2023 - 02.2024
  • Oversaw shift operations and supported adult clients with disabilities, promoting independence and health goals
  • Provided mentorship and oversight to new staff members during onboarding
  • Maintained detailed records and collaborated with case managers to update service plans

RA/ILST

The Supported Living Group
Bethany, CT
05.2023 - 02.2024
  • Managed individualized living plans for clients recovering from traumatic brain injuries
  • Coordinated with healthcare professionals and families to ensure consistent support
  • Promoted independence and well-being by facilitating daily routines and activities

Shift Supervisor – Dietary Services

Governor's House Rehab
Simsbury, CT
08.2022 - 10.2022
  • Oversaw dietary staff during shift operations, ensuring adherence to patient-specific meal plans and facility protocols
  • Coordinated kitchen workflow, monitored food safety standards, and addressed patient dietary concerns
  • Trained new hires on portion control, dietary restrictions, and sanitation practices
  • Collaborated with nursing and nutrition teams to deliver consistent and high-quality dietary care
  • Assisted in the development and implementation of new operational procedures.
  • Collaborated with management to set performance goals and evaluate progress.

Machine Operator

Flextronics
Manchester, CT
06.2021 - 02.2022
  • Maintained consistent workflow in a fast-paced production environment
  • Assisted in quality assurance and process efficiency on the production floor

Education

High School Diploma -

East Hartford High School
East Hartford, CT
01.2020

General Studies - General Studies

Capital Community College
Hartford, CT

Skills

  • Leadership
  • Retail Operations
  • Team Supervision
  • Scheduling
  • Fashion & Beauty Industry Knowledge
  • Inventory Management
  • Vendor Relations
  • Customer Experience
  • Marketing Support
  • Visual Merchandising
  • Dietary Services Oversight
  • Staff Training
  • Healthcare Meal Coordination
  • Behavioral Support
  • Crisis Management
  • Treatment planning
  • Customer service
  • Inventory management
  • Staff training
  • Team leadership
  • Visual merchandising
  • Promotional campaigns
  • Data documentation
  • Behavioral assessment
  • Operational efficiency

Timeline

Volunteer

Saint Francis Hospital
08.2024 - 04.2025

Team Lead / Behavior Support Coordinator/Behavior Technician

Adelbrook
03.2024 - 02.2025

Direct Support Staff/Team Lead

Ellington Network Inc
10.2023 - 02.2024

RA/ILST

The Supported Living Group
05.2023 - 02.2024

Manager

Lafeux Inc
02.2023 - 03.2025

Shift Supervisor – Dietary Services

Governor's House Rehab
08.2022 - 10.2022

Machine Operator

Flextronics
06.2021 - 02.2022

High School Diploma -

East Hartford High School

General Studies - General Studies

Capital Community College