John Mwamba
Phoenix,AZ
Summary
A motivated college student seeking a dynamic position that fosters professional and intellectual growth while providing opportunities for learning and challenges.
Overview
5
5
years of professional experience
Work History
Behavioral Health Technician
Tungland
02.2019 - Current
- Administers medications to relieve symptoms and monitor effects on clients.
- Helps patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Facilitates group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
- Provides crisis intervention services, successfully de-escalating situations and ensuring patient safety.
Solar Salesman
Clean Planet Energy Group
05.2020 - 07.2020
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Developed strong client relationships through consistent communication and exceptional customer service.
Car Salesman
Ford And Lincoln
03.2021 - 08.2021
- Interacted with customers both in person and over the phone to address their interest in purchasing vehicles.
- Managed documentation related to vehicle sales transactions.
- Increased car sales by effectively demonstrating vehicle features and benefits to potential customers.
- Developed strong customer relationships, resulting in repeat business and referrals.
Education
Associate of Science -
Gateway Community College
Phoenix, AZDiploma -
Maya High School
Phoenix, AZ05.2020
Skills
- Customer Service
- Sales/Promotion
- Public Speaking
- Fast Learner
- Team Player
- Inbound/Outbound Calling
- Bilingual (English, Swahili)
- Conflict Resolution
- ADL support
- Activity monitoring
- Crisis handling
- Microsoft Office Products
Accomplishments
Ordained Minister
Youth Leader
Men's Group Leader
Timeline
Car Salesman
Ford And Lincoln
03.2021 - 08.2021
Solar Salesman
Clean Planet Energy Group
05.2020 - 07.2020
Behavioral Health Technician
Tungland
02.2019 - Current
Associate of Science -
Gateway Community College
Diploma -
Maya High School