Open To Work
Eunice Malave
Hartford,CT
Summary
PTCB Certified pharmacy technician with strong background in pharmacy operations, medication management, and patient care. Skilled in prescription processing, inventory control, and providing exceptional customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
33
33
years of professional experience
Work History
PTCB Certified Pharmacy Technician
Genoa Healthcare
Hartford, CT
09.2024 - Current
- Process and fill prescriptions for residential individuals and facilities
- Prepackage med-packs for patients
- Collaborate with healthcare providers to clarify prescriptions and resolve any prior authorizations required.
- Answer incoming and outgoing phone calls and address questions from customers and healthcare providers.
- Consult with insurance company representatives to complete claim processing, resolve concerns/issues, and prescription overrides.
- Help pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintain drug inventory levels by ordering necessary medications and supplies.
Pharmacy Operations Manager
Walgreens Boots Alliance
Glastonbury, CT
08.2021 - 09.2024
- Recruited, hired, evaluated, trained, and supervised staff members within the department.
- Collaborated with store manager to maintain daily operations.
- Resolved customer complaints promptly while maintaining a high level of professionalism.
Senior Certified Traveling Pharmacy Technician
Walgreens Boots Alliance
Manchester, CT
09.2013 - 08.2021
- Helped cover shifts in different locations throughout my district.
- Resolved billing issues with insurance companies or other third party payers.
- Preformed data entry and filledprescriptions
Pharmacy Technician/Blisters Dept Supervisor
SUBURBAN PHARMACY LTC INC.
West Hartford, CT
04.2010 - 06.2013
- Blistered and packed prescriptions for group homes
- Resolved customer issues and complaints in a timely manner
- Organized weekly meetings with department staff members to discuss current projects or issues
Pharmacy Technician
CVS Pharmacy
Hartford, CT
11.2008 - 04.2010
- Performed data entry and filled prescriptions
- Assisted in training new technicians and interns
- Maintained inventory of pharmacy supplies
Medical Assistant
HARTFORD FAMILY MEDICINE CENTER LLC
West Hartford, CT
02.2006 - 12.2008
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted in minor in office surgical procedures, ensuring sterile environment and patient comfort.
Pharmacy Technician
Walgreens Boots Alliance
Hartford, CT
04.1995 - 09.2006
- Data entry and filled prescriptions
- Customer Service
Pharmacy Cashier
ARTHUR DRUGS STORE
Hartford, CT
12.1992 - 04.1995
- Customer Service/Prescription intake
- Inventory
Education
PHARMACY TECHNICIAN -
PTCB Certified
Hartford, CT01-2014
CERTIFICATION OF COMPLETION: MEDICAL ASSISTANT/SECRETARY -
Sawyer School
Hartford, CT01-2006
Skills
- Staff Training and Development
- Bilingual English/Spanish
- Time Management
- Licensed and PTCB Certified
- Inventory Control
- Data entry
- Problem-solving skills
- Insurance billing
- Medication dispensing
- Multitasking and organization
Timeline
PTCB Certified Pharmacy Technician
Genoa Healthcare
09.2024 - Current
Pharmacy Operations Manager
Walgreens Boots Alliance
08.2021 - 09.2024
Senior Certified Traveling Pharmacy Technician
Walgreens Boots Alliance
09.2013 - 08.2021
Pharmacy Technician/Blisters Dept Supervisor
SUBURBAN PHARMACY LTC INC.
04.2010 - 06.2013
Pharmacy Technician
CVS Pharmacy
11.2008 - 04.2010
Medical Assistant
HARTFORD FAMILY MEDICINE CENTER LLC
02.2006 - 12.2008
Pharmacy Technician
Walgreens Boots Alliance
04.1995 - 09.2006
Pharmacy Cashier
ARTHUR DRUGS STORE
12.1992 - 04.1995
CERTIFICATION OF COMPLETION: MEDICAL ASSISTANT/SECRETARY -
Sawyer School
PHARMACY TECHNICIAN -
PTCB Certified