EUNICE MBUGUA
Ronks,PA
Summary
Qualified and dedicated Nurse Manager with solid background in managing nursing teams and optimizing patient care processes. Proven ability to implement effective healthcare protocols and improve patient outcomes. Demonstrated leadership in staff training and development, coupled with strong problem-solving skills.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Nurse Manager – Trauma Surgical Unit
Penn State Health, Milton S. Hershey Medical Center
07.2023 - Current
- Established and currently manage a new 14-bed Trauma Surgical Unit
- Oversee onboarding, orientation, and training of new staff
- Conduct staff evaluations and performance assessments
- Lead unit council to enhance patient care and staff engagement
- Participate in leadership meetings and strategic planning
- Develop and manage the unit budget
Interim Nurse Manager – 6 Acute Care Med-Surgical Unit
Penn State Health, Milton S. Hershey Medical Center
02.2023 - 07.2023
- Led the relocation of a 16-bed unit to a new location
- Managed daily operations of a 19-bed medical-surgical unit
- Supervised staff onboarding, orientation, and evaluations
- Oversaw payroll and scheduling to ensure optimal staffing
- Provided leadership support to staff and maintained unit standards
Assistant Nurse Manager – 3 Acute Care
Penn State Health, Milton S. Hershey Medical Center
09.2019 - 01.2023
- Assisted with payroll, budgeting, and financial planning
- Led recruitment, interviewing, and hiring of RN staff and PCAs
- Conducted staff evaluations and provided mentorship
- Spearheaded unit improvement initiatives, including:
- Implementing the DMOS Board (October 2019)
- Leading COVID unit implementation during the pandemic
- Facilitating the closure of the 3 Acute South East Addition unit
- Completed leadership training programs:
- Nurse Leadership Forum (2019)
- LEAP Program (2019)
- AONE Leadership Conference (2019)
- Foundations of Leadership Workshop (2020)
- Leadership Methods for Safe & Reliable Culture (2020)
Clinical Head Nurse – 3 South Acute Care
Penn State Health, Milton S. Hershey Medical Center
05.2016 - 09.2019
- Managed patient flow, staffing, and daily unit operations
- Addressed staff, patient, and family concerns to improve care quality
- Ensured compliance with safety and quality regulations
- Assisted in developing and managing the unit budget
Staff Nurse – 3 South Addition, Acute Care Unit
Penn State Health, Milton S. Hershey Medical Center
05.2009 - 05.2016
- Provided direct patient care in a 36-bed surgical trauma unit
- Served as charge nurse for both day and night shifts for five years
- Precepted and mentored registered and new graduate nurses
Staff Nurse – 5 Acute Care Surgery
Penn State Health, Milton S. Hershey Medical Center
01.2008 - 05.2009
- Delivered comprehensive care to patients in various specialties, including:
- Trauma and emergency general surgery
- Colorectal and transplant surgery
- Surgical oncology, orthopedic, urology, and medical patients
Registered Nurse, Emergency Department
Hershey Medical Center – Float Pool, Acute Care Unit
04.2004 - 05.2008
- Provided patient care in multiple specialties, including:
- Urology, ENT, neurology, plastic surgery, and stroke units
Registered Nurse Supervisor
Mennonite Home
01.2004 - 12.2004
- Oversaw licensed and certified nurses
Heart of Lancaster Medical Center
01.2000 - 04.2004
- Served as charge nurse on both night and day shifts
- Delivered direct care to patients with medical, surgical, and cardiovascular conditions
Registered Nurse
Mennonite Home
01.2000 - 01.2001
- Provided direct care to elderly patients
Staff Nurse
Garissa General Hospital
01.1991 - 01.1993
- Staff nurse in the maternity unit, providing obstetric and neonatal care
Education
Master of Science - Nursing Administration
St. Joseph University
Lancaster, PA05-2025
Bachelor of Science - Nursing
Eastern Mennonite University
Lancaster, PA04.2015
Associate Degree - Nursing
Lancaster Institute for Health Education
Lancaster, PA10.1999
Diploma - Nursing
Nyeri Medical Center
Kenya12.1990
Skills
- Leadership & Team Management
- Strategic Planning & Budgeting
- Patient-Centered Care
- Staff Development & Training
- Quality improvement
- Department management
- Hiring and terminations
- Staff development
- Patient education and advocacy
- Conflict management
- Performance improvement
- Staff coaching and mentoring
- Emergency response
- Budget planning
Certification
- Basic Life Support (BLS/RQI) – Current
- Board Certification in Medical-Surgical Nursing
- Trauma Certification – Current
- Advanced Cardiac Life Support (ACLS)
- Leadership Development & Training Programs:
- LEAP Leadership Program (2019)
- AONE Leadership Conference (2019)
- Foundations of Leadership Workshop (2020)
- Leadership Methods for Safe & Reliable Culture (2020)
Affiliations
- Member, American Organization for Nursing Leadership (AONL)
- Member, Pennsylvania State Nurses Association (PSNA)
Community Service
Volunteer at Refugee Settlement Center (2000)
Professional Service
- Skin Resource Nurse – 3 Acute Care (2014 – 2016)
- Ebola Preparedness Team Volunteer (2014)
Timeline
Nurse Manager – Trauma Surgical Unit
Penn State Health, Milton S. Hershey Medical Center
07.2023 - Current
Interim Nurse Manager – 6 Acute Care Med-Surgical Unit
Penn State Health, Milton S. Hershey Medical Center
02.2023 - 07.2023
Assistant Nurse Manager – 3 Acute Care
Penn State Health, Milton S. Hershey Medical Center
09.2019 - 01.2023
Clinical Head Nurse – 3 South Acute Care
Penn State Health, Milton S. Hershey Medical Center
05.2016 - 09.2019
Staff Nurse – 3 South Addition, Acute Care Unit
Penn State Health, Milton S. Hershey Medical Center
05.2009 - 05.2016
Staff Nurse – 5 Acute Care Surgery
Penn State Health, Milton S. Hershey Medical Center
01.2008 - 05.2009
Registered Nurse, Emergency Department
Hershey Medical Center – Float Pool, Acute Care Unit
04.2004 - 05.2008
Registered Nurse Supervisor
Mennonite Home
01.2004 - 12.2004
Heart of Lancaster Medical Center
01.2000 - 04.2004
Registered Nurse
Mennonite Home
01.2000 - 01.2001
Staff Nurse
Garissa General Hospital
01.1991 - 01.1993
Bachelor of Science - Nursing
Eastern Mennonite University
Associate Degree - Nursing
Lancaster Institute for Health Education
Master of Science - Nursing Administration
St. Joseph University
Diploma - Nursing
Nyeri Medical Center
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