Eunice Meza Jimenez
Las Vegas,NV
Summary
With a proven track record at Maverick Helicopters, I excel in customer service and cash handling, ensuring accurate transactions and exemplary guest experiences. Skilled in data entry and team leadership, I boosted operational efficiency while fostering a detail-oriented environment. My expertise lies in transforming challenges into seamless processes. Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Overview
3
3
years of professional experience
Work History
Guest Service Representative/ Communications
Maverick Helicopters
Las Vegas, NV
05.2021 - Current
- Created, organized, and checked in-flight reservations, making sure all information is accurate and organized.
- Handle card and cash transactions with both gift shop areas and flight reservations, making sure it's correct and a good experience for the guest.
- Answer incoming calls from guests seeking reservations or general information.
- Perform daily cashiering duties, including balancing accounts at the end of the shift.
- Communicate to and fro with pilots regarding flight information, guest services, and scheduling, and when needed, rescues.
Assistant Manager
Rapid Cash
Las Vegas, NV
06.2022 - 10.2023
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Handled small and large cash and card transactions on a daily basis, while ensuring the money vault and the money drawer were accurate in all systems.
- Created, edited, and posted employee schedules.
- Supervised daily operations including scheduling shifts, assigning duties.
Education
High School Diploma -
Manual High School
Denver, CO05-2021
Skills
- Customer Service
- Data Entry
- Detail Oriented
- Computer Skills
- Language proficiency
- Cash handling experience
Languages
Spanish
Native/ Bilingual
Timeline
Assistant Manager
Rapid Cash
06.2022 - 10.2023
Guest Service Representative/ Communications
Maverick Helicopters
05.2021 - Current
High School Diploma -
Manual High School
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