Eunice Moon
Gardena,CA
Summary
Dedicated professional skilled at building atmosphere of collaboration and performance excellence to provide exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Cotton On
08.2021 - 06.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Sales Associate
Marshalls
08.2019 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Tutor
Primus Academy
01.2018 - 07.2018
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
Education
Associate of Arts - Liberal Arts And Sciences
Cerritos College
Norwalk, CA05.2019
Skills
- Sales and Marketing
- Customer Service
- Employee Scheduling
- Hiring and Training
- Visual Merchandising
- 50 WPM Typing Speed
Accomplishments
- Received a nomination for a COG (Cotton On Group) Award while being a keyholder for running the store in place of both the Store Manager and Assistant Store Manager after sudden occurrences prevented them from being able to come in.
Languages
English
Native or Bilingual
Korean
Professional Working
Timeline
Assistant Store Manager
Cotton On
08.2021 - 06.2023
Sales Associate
Marshalls
08.2019 - 11.2019
Tutor
Primus Academy
01.2018 - 07.2018
Associate of Arts - Liberal Arts And Sciences
Cerritos College
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