The Phoenix Project (Gene Kim),, The Five Dysfunctions of a Team (Patrick Lencioni), and, Radical Candor (Kim Scott)
Eureka Lopes
St Louis,MO
Summary
16+ years of hands-on software development experience delivering scalable, secure, cloud-native platforms including Engineering Manager with 3.5+ years of people leadership. Strong technical depth across solution architecture, low-level design, development, and quality engineering. Master's in Management from NYU.
Engineering professional with strong focus on team collaboration and achieving results. Skilled in project management, process optimization, and technical leadership. Adept at adapting to changing needs, ensuring reliability and fostering high-performance culture. Known for strategic thinking, problem-solving, and effective communication.
Overview
20
20
years of professional experience
Work History
Engineering Manager
Mastercard
10.2022 - Current
- Managed multiple projects, led team comprised of 7 Software Engineers, 2 SQA Engineers and 1 System Analyst
- Hired 4 employees and promoted 2 to senior positions
- Lead cross-functional team delivering cloud-based platforms for large-scale customer and data systems.
- Partner with Product, Architecture, Security, and Compliance to deliver business-critical initiatives.
- Transformed team culture through Dev–QE pair programming, enabling Quality Engineers to actively contribute to development.
- Led root cause analysis for consumer-impacting incidents, implementing corrective actions to prevent recurrence.
- Improved quality and productivity by introducing mutation testing and encouraging team to learn about usage of GitHub Copilot.
- Strengthened CI/CD, code review, and automation standards to enhance deployment reliability.
- Serve as Engineering representative on customer calls for revenue-critical accounts, addressing technical questions and navigating complex system discussions.
- Lead troubleshooting discussions, gather diagnostic insights, and coordinate cross-functional resolution to maintain customer trust.
- Collaborated with stakeholders to align engineering goals with business objectives.
- Evaluated new technologies to integrate into existing systems and processes.
- Mentored and trained engineers, resulting in significant increase in productivity
- Improved delivery flow by identifying process gaps and eliminating waste, reducing cycle time and accelerating feature delivery to customers.
- Led regular 1:1s and quarterly performance evaluations to drive career growth, strengthen engagement, and support team well-being.
Lead Software Engineer / Tech Lead
Mastercard
06.2011 - 10.2022
- Designed and built microservices using Java, Spring Boot, Kafka, Hive, Spark, HBase, and Solr.
- Developed scalable data pipelines using Kafka and Spark Streaming.
- Led architecture discussions and technical direction.
- Implemented CI/CD pipelines using Jenkins.
- Mentored engineers and led structured code reviews.
- Designed and implemented automated test frameworks using Selenium WebDriver, JBehave, JUnit, and REST-based automation tools.
- Developed REST automation using Apache HttpClient and built reusable utilities to improve test efficiency.
- Created and maintained CI automation pipelines; monitored test execution, debugged failures, and reported defects.
- Served as Product SME and conducted training sessions as the team scaled.
- Collaborated closely with Development and Business teams to ensure product quality and requirement alignment.
- Led root cause analysis for defects, distinguishing between environment, framework, and code issues, and coordinated resolution across teams.
- Contributed to test planning, estimation, and structured code review processes.
- Performed cross-platform web and mobile testing (iOS and Android).
Test Engineer
uTest
03.2009 - 06.2011
- Analyzed the business and functional requirements of the application and created testing scenarios for Google Voice application.
- Performed Cross browser and Compatibility testing across multiple platforms.
- Performed Sanity, Functional, Acceptance and Regression
- Created and executed automated test scripts using Selenium Webdriver and testNG
- Basic security testing for multiple web applications
- Tested mobile application for product on iPhone, Blackberry, Android and iPad
- Created test cases for the products under test.
- Performed system and acceptance testing of ash based web applications.
- Involved in testing of various desktop applications for OS X, Windows and Linux(Ubuntu).
- Performed cross browser testing and basic security testing for multiple web applications.
- Created automated test suites using selenium, and selenium IDE for three web applications.
- Involved in writing test scripts using testNG framework.
Automation Engineer
National Stock Exchange iT Mumbai, India
Mumbai, India
06.2006 - 11.2008
- Analyzed the business and functional requirements of the application to determine testing scenarios.
- Created software test plans that define test objectives, conditions and expected results based on design requirements
- Performed comprehensive functional and regression testing based on these test plans.
- Maintained traceability matrix, execution log and reports for test case execution.
- Performed UAT for the project.
- Worked with end-users and developers to recreate and resolve any production issues in very short turnaround time.
- Created software test plans that define test objectives, conditions and expected results based on design requirements
- Created and executed test cases for functional and regression testing.
- Developed automated test scripts using Quick Test Pro.
- Created test cases from functional specification.
- Bug Tracking & Reporting using Quality center
- Involved in creation of test plan for the project
- Maintained traceability matrix, execution log and reports for test case execution.
- Using SoapUI tested web services used by the application
Education
Master's - Management of Technology
New York University (NYU)
12-2025
Bachelor of Science - Computer Science
University of Mumbai
06-2006
Skills
- Coaching and mentoring
- Communication
- Critical thinking
- Problem Solving
- LANGUAGES AND TECHNOLOGIES Java Spring boot Junit Groovy for Soap UI unix shell scripting Javascript Kafka hashicorp vault Solr testNG mockito selenium webdriver jbehave jmeter C mapreduce hdfs Oozie
- DEVELOPMENT TOOLS maven git cloud foundry docker jenkins bamboo subversion splunk
- DATABASE SQL Hive Oracle Toad Hbase Spar
- Project management
Interests
Continuous Learning
Actively exploring vibe coding and AI-assisted development workflows to improve engineering productivity and developer experience. HBR articles on Management
Timeline
Engineering Manager
Mastercard
10.2022 - Current
Lead Software Engineer / Tech Lead
Mastercard
06.2011 - 10.2022
Test Engineer
uTest
03.2009 - 06.2011
Automation Engineer
National Stock Exchange iT Mumbai, India
06.2006 - 11.2008
Bachelor of Science - Computer Science
University of Mumbai
Master's - Management of Technology
New York University (NYU)