EVA ABBREY
Grayslake,IL
Summary
Highly motivated,dependable, energetic, goal driven and enthusiastic team player whose goal is to work cohesively with others in achieving set goals in any career opportunity given to me at any given point in time. My ability to adapt and adjust to every situation i find myself help set the pace to achieve excellent results. My everyday objective is to set new standards and work hard to achieve each set of goals on any job.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant/ Lab Assistant
American Molecular Laboratories
03.2021 - 12.2024
- Facilitated resolution of service issues by coordinating with operational teams, boosting client satisfaction.
- Scheduled and confirmed appointments based on customer availability.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
- Administered Pcr tests for COVID and strep to help clinical staff assess conditions.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Coordinated phone communications, set appointments, assisted patients upon arrival and ensured supplies were ordered.
- Handled administrative tasks for laboratory staff and overall operations.
- Recorded and reported test results accurately according to established procedures.
- Submitted accurate workers' compensation claims for approval.
- Scheduled patients and updated insurance, payment history and personal information.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
Warehouse Operator
Medline
01.2020 - 11.2020
- Used reach forklift machine to load and unload materials, arrange and put away incoming and outgoing stocks.
- Responsible for putting away incoming orders and loading on delivery trucks.
- Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
- Verify incoming and outgoing orders, pick and pack orders for delivery.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
Caregiver
Comfort Keepers
03.2019 - 11.2019
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Tracking clients condition and reporting changes to supervisor.
- Transporting clients to and from doctors appointments.
Customer Service Cashier
Nexcom
02.2018 - 01.2019
- Welcomed customers, answering their questions , helping them locate items and providing advice or recommendations.
- Operated cash register, accept payments, ensuring all prices and quantities are accurate and providing receipt to customers.
- Managed incoming calls and customer service enquiries.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Volunteer
American Red Cross
11.2017 - 01.2018
- Helped with office tasks including taking messages, scanning documents and answering phone inquiries.
- Organized and managed events and projects as part of community support services.
Warehouse Associate
Amazon
08.2016 - 09.2017
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Packed and processed, scan and packaged orders and get them ready for shipping.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Wrapped pallets in shrink wrap prior to loading.
Education
High School Diploma -
Adu Gyamfi Senior High School
JamasiCna Certication - Basic Nursing Assistant Training Program
Career Options Cna School
Park Ridge, ILAssociate of Applied Science - Criminal Justice
Central Texas College
Killeen, TXAssociate of Applied Science - Health Information Technology
College of Lake County
Grayslake, IL2024
Certificate - Phlebotomy
Phlebotomy Training Specialists
Chicago, IL11.2021
Skills
- Customer-oriented
- Teamwork
- Customer service
- Organization and Time management
- Responsible
- Patient-focused care
- Companionship and Emotional Support
- Computer literate
- Work Prioritization
- Administrative and Office Support
- Excellent Attention to Detail
- LiveChat Messaging
- Verbal and Written Communication
- Customer Support
- Specimen Collection
- Patient Relations
Certification
- Phlebotomy
- Cpr certification
- Cna certification
- Forklift certication
Timeline
Administrative Assistant/ Lab Assistant
American Molecular Laboratories
03.2021 - 12.2024
Warehouse Operator
Medline
01.2020 - 11.2020
Caregiver
Comfort Keepers
03.2019 - 11.2019
Customer Service Cashier
Nexcom
02.2018 - 01.2019
Volunteer
American Red Cross
11.2017 - 01.2018
Warehouse Associate
Amazon
08.2016 - 09.2017
High School Diploma -
Adu Gyamfi Senior High School
Cna Certication - Basic Nursing Assistant Training Program
Career Options Cna School
Associate of Applied Science - Criminal Justice
Central Texas College
Certificate - Phlebotomy
Phlebotomy Training Specialists
Associate of Applied Science - Health Information Technology
College of Lake County
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