Eva aguado
Tomball,TX
Summary
Adept at enhancing team performance and customer satisfaction, I excelled at Deployed Resources by promoting teamwork and resolving conflicts effectively. Skilled in food safety and customer service, I increased satisfaction through exceptional service. My background also includes compassionate patient care, demonstrating my ability to meet diverse needs in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Foods Service Team Lead
Deployed Resources
06.2021 - Current
- Promoted a culture of teamwork, fostering strong communication among staff members for seamless operations.
- Increased customer satisfaction by providing exceptional service and timely food preparation.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
Certified Nursing Assistant
Whispering Springs Nursing and Rehab
01.2014 - 08.2022
- Transported patients between rooms and appointments or testing locations.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Built rapport with patients and families, providing emotional support during difficult times.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Education
High School Diploma -
Crystal City High School
Crystal City, TX05-2007
Skills
- Food safety knowledge
- Food Preparation
- Sanitation Standards
- Food presentation
- Food Storage
- Meeting deadlines
- Health Code Compliance
- Ordering Supplies
- Allergy awareness
- Cross-training
- Foodservice regulations
- Customer Service
Certification
· Servsafe Manager
· Servsafe Allergen
· Twic
· FEMA Cert cleared
· IVES rough terrain tele-handler forklift (class 7)
· IVES power pallet Jack (class 3)
· HIS Adult First Aid & Adult CPR/AED
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Foods Service Team Lead
Deployed Resources
06.2021 - Current
Certified Nursing Assistant
Whispering Springs Nursing and Rehab
01.2014 - 08.2022
· Servsafe Manager
· Servsafe Allergen
· Twic
· FEMA Cert cleared
· IVES rough terrain tele-handler forklift (class 7)
· IVES power pallet Jack (class 3)
· HIS Adult First Aid & Adult CPR/AED
High School Diploma -
Crystal City High School
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