Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mudesir Hassen

712 Wildwood Gln , Stone Mountain,GA

Summary

Proven leader in food service management at Georgia Tech, adept at enhancing customer satisfaction and streamlining operations for efficiency. Skilled in food safety and presentation, with a knack for fostering team collaboration and negotiating with vendors for cost savings. Demonstrated ability to reduce food waste and improve service delivery, ensuring high-quality dining experiences.

Overview

15
15
years of professional experience

Work History

Food Service Team Lead

Georgia Tech
12.2020 - Current
  • Collaborated with other departments for special events, catering to diverse audiences with customized menus.
  • Increased customer satisfaction by providing exceptional service and timely food preparation.
  • Streamlined kitchen operations for improved efficiency and reduced food waste.
  • Established positive relationships with vendors, negotiating contracts for better pricing and delivery schedules.

Food Service Worker

Georgia Tech
07.2019 - 12.2020
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Food Court Employee

Georgia Tech
01.2016 - 06.2019
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Contributed to a positive work environment by maintaining a strong work ethic, supporting colleagues when needed, and consistently arriving on time for shifts.
  • Handled cash transactions accurately, contributing to balanced registers and streamlined financial reporting.
  • Continuously improved product knowledge in order to answer customer inquiries confidently and provide accurate information about ingredients or allergens.

Utility Worker

Gerogia Tech
12.2011 - 01.2016
  • Kept work area clean, neat, and well-stocked to maximize productivity.
  • Collected and disposed of trash and debris.
  • Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
  • Verified that all safety procedures were followed while working on utility systems.
  • Trained other personnel in proper maintenance and repair of utility systems.

Lead Position

Dekalb Farmers Market
09.2009 - 12.2011

Supervising employees in produce department

  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Education

Associate of Business Administration - Accounting

Alpha University College
Jimma, Ethiopia
07.2003

Skills

Food safety knowledge

Food Preparation

Sanitation Standards

Food presentation

Languages

Amharic
Native or Bilingual

Timeline

Food Service Team Lead

Georgia Tech
12.2020 - Current

Food Service Worker

Georgia Tech
07.2019 - 12.2020

Food Court Employee

Georgia Tech
01.2016 - 06.2019

Utility Worker

Gerogia Tech
12.2011 - 01.2016

Lead Position

Dekalb Farmers Market
09.2009 - 12.2011

Associate of Business Administration - Accounting

Alpha University College
Mudesir Hassen