Itzel Gutierrez
Santa Ana,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Food Service Team Lead
Mother's Market & Kitchen
2019.05 - 2024.08
- Led a team of food service professionals, ensuring the highest standards in cleanliness and safety.
- Oversaw inventory management to maintain optimal stock levels and reduce costs.
- Supervised daily opening and closing tasks, ensuring proper setup and breakdown of the dining area and kitchen equipment.
- Maintained compliance with all local health department regulations through regular inspections and updates on best practices.
- Promoted a culture of teamwork, fostering strong communication among staff members for seamless operations.
- Handled customer complaints professionally and effectively, turning negative experiences into positive outcomes.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Developed employee training programs to enhance overall team performance.
Education
Bachelor of Arts - Criminal Justice
California State University - Fullerton
Fullerton, CA06.2026
Associate of Arts - Criminal Justice
Santa Ana College
Santa Ana, CA06.2023
High School Diploma -
Saddleback High School
Santa Ana, CA06.2019
Skills
- POS system knowledge
- Food Preparation
- Food Storage
- Sanitation Standards
- Staff Motivation
- Waste Reduction
- Health Code Compliance
- Customer Service
- Staff Leadership
- Team Development
- Staff Supervision
- Bilingual
- Retains Information Quickly
- Time Management
- Excellent Communication Skills
- Team Player
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food Service Team Lead
Mother's Market & Kitchen
2019.05 - 2024.08
Bachelor of Arts - Criminal Justice
California State University - Fullerton
Associate of Arts - Criminal Justice
Santa Ana College
High School Diploma -
Saddleback High School
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