Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eva Avila

East Wenatchee,Wa

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. I have had jobs that require to work under pressure and learn very quickly which I do enjoy very much.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

La Quinta Inn & Suites
10.2022 - 10.2023
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Collected room deposits, fees, and payments.

Team Lead

Jack In The Box
11.2020 - 10.2022
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

E-Commerce Clerk

Fred Meyer
01.2021 - 03.2022
  • Pick grocery items for customers, I would weight items, sub in reasonable items as well. A big part of this was taking the groceries out to customers to their vehicles and ensure great customer service when doing so.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Pharmacist Assistant

Wenatchee Clinic Pharmacy
01.2020 - 07.2020
  • Ensured proper medication storage, maintaining optimal inventory levels for efficient pharmacy operations.
  • Merchandised over-the-counter goods and rotated stock.
  • Participated in continuous professional development events, staying current on best practices in the field of pharmacy assistance.
  • Organized client information into correct profiles while maintaining confidentiality.
  • Processed payments for prescriptions and accurately completed cash and credit card transactions.

Education

High School Diploma -

Eastmont Senior High School
East Wenatchee, WA
06.2020

Skills

    • Problem-Solving
    • Bilingual (English/Spanish)
    • Ability to work under pressure
      • Teamwork Skills
      • Typing skills (4 years)
      • Customer Service

Certification

  • Pharmacist Assistant License


Languages

Spanish
Limited Working

Timeline

Front Desk Receptionist

La Quinta Inn & Suites
10.2022 - 10.2023

E-Commerce Clerk

Fred Meyer
01.2021 - 03.2022

Team Lead

Jack In The Box
11.2020 - 10.2022

Pharmacist Assistant

Wenatchee Clinic Pharmacy
01.2020 - 07.2020

High School Diploma -

Eastmont Senior High School

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Eva Avila