Eva Bailey
Madison,WI
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
2
2
years of professional experience
Work History
Server
Taj Indian Cuisine
Madison, Wisconsin
01.2026 - 07.2026
- Trained new servers on restaurant procedures and service standards.
- Recommended menu items tailored to guest preferences to enhance dining experience.
- Explained menu items, describing ingredients and cooking methods upon request.
- Communicated guest complaints to kitchen staff and ensured timely service of replacement items.
- Replenished and organized supplies in service areas to maintain efficient workflow. with supplies during slow periods.
Server
Reunion
Spring Green, WI
01.2024 - 01.2026
- Delivered food and beverages promptly, ensuring guests received exceptional service.
- Explained menu items and flavors to help guests make selections.
- Cultivated relationships with regular customers, enhancing their dining experience and fostering loyalty.
- Maintained a clean and welcoming dining environment.
- Cleared used dishes and utensils from tables promptly to prepare for new guests.
- Processed payments, receipts, and dining checks accurately to maintain financial integrity.
Hostess
Pappa's
New York, NY
01.2025 - 01.2025
- Coordinated guest seating and reservations to optimize flow of service.
- Collaborated with kitchen and waitstaff to facilitate seamless dining experiences.
- Addressed guest concerns promptly to enhance satisfaction.
- Answered customer questions regarding menus and seating.
Food Truck Operator
Curd Girl
Madison, WI
01.2024 - 01.2024
- Operated food truck, providing timely service during busy events.
- Coordinated tasks with team members during high-traffic events, ensuring smooth operations.
- Engaged with customers, providing excellent service and handling inquiries effectively.
- Assisted customers and processed orders, enhancing overall customer experience.
Education
Pre-Nursing / Nursing Studies -
Madison Area Technical College
05-2029
High School Diploma -
Penn Foster Career School
10-2024
Skills
- Menu upselling
- POS & cash handling
- Efficient order delivery
- Guest seating coordination
- Kitchen coordination
- Strong multitasking
- Busy shift teamwork
- Conflict management
- Guest engagement
- Positive guest engagement
Timeline
Server
Taj Indian Cuisine
01.2026 - 07.2026
Hostess
Pappa's
01.2025 - 01.2025
Server
Reunion
01.2024 - 01.2026
Food Truck Operator
Curd Girl
01.2024 - 01.2024
Pre-Nursing / Nursing Studies -
Madison Area Technical College
High School Diploma -
Penn Foster Career School