Eva Berger
Atlanta,GA
Summary
Organized and dependable hospitality professional with a strong background in customer-facing roles, including catering and brand ambassador experience. Skilled at creating welcoming environments, managing guest flow, and multitasking in fast-paced settings while maintaining a positive and professional attitude. Known for building genuine connections with guests, anticipating needs, and delivering exceptional service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Dunwoody Behavioral Health Center
08.2025 - 04.2026
- Monitored patient behaviors and reported significant changes to healthcare team.
- Documented patient progress and maintained accurate records in compliance with regulations.
- Trained new staff on behavioral health protocols and best practices for patient engagement.
- Developed individualized care strategies in collaboration with multidisciplinary teams.
- Led group therapy sessions to foster communication and coping skills among patients.
- Enhanced patient safety measures, contributing to a secure therapeutic environment.
- Conducted client rounds to check on residents.
- Provided direct patient care and support in adherence to treatment plans.
Brand Ambassador
Brand Besties
Atlanta, GA
01.2024 - Current
- Promoted brands at events and engaged with customers, including Coca Cola, ESPN, and Dunkin
- Distributed products and provided information to drive interest
- Maintained high energy and professionalism in fast-paced settings
Catering Server
Zest Catering
Atlanta, GA
08.2023 - 08.2024
- Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
- Provided excellent customer service throughout the duration of an event.
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
Private Nanny
Private Family Client
Johns Creek, GA
11.2023 - Current
- Met and communicated regularly with parents to discuss children's activities and development.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Ensured physical and social well-being of each child.
- Engaged with children on individual basis to build positive, trusting relationships.
- Documented and communicated daily reports outlining each child's daily activities.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Facilitated safe, caring and warm environment for children to stimulate development.
Education
Bachelor of Science - Psychology
Kennesaw State University
Kennesaw, GA12.2024
Skills
- Customer service
- Greeting guests
- Sales and marketing
- Friendly, positive attitude
- Teamwork and collaboration
- Attention to detail
- Dependable and responsible
Certification
Liquor license
Timeline
Behavioral Health Technician
Dunwoody Behavioral Health Center
08.2025 - 04.2026
Brand Ambassador
Brand Besties
01.2024 - Current
Private Nanny
Private Family Client
11.2023 - Current
Catering Server
Zest Catering
08.2023 - 08.2024
Bachelor of Science - Psychology
Kennesaw State University